Aryanna Oskoui
San Diego
Summary
Dynamic Certified Pet Nutritionist with a proven track record at Just Food For Dogs, excelling in client relationship management. Leveraged strong interpersonal communication skills to enhance customer satisfaction and effectively managed client records, ensuring seamless service delivery. Committed to improving outcomes through analytical thinking and meticulous attention to detail.
Overview
5
5
years of professional experience
Work History
Certified Pet Nutritionist
Just Food For Dogs
03.2025 - Current
- Educated clients on nutritional benefits of various pet food products.
- Delivered exceptional service and focused attention to customers during in-person interactions or phone communications.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Client Care Coordinator
The Drake Center For Veterinary Care
07.2020 - 09.2023
- Coordinated client appointments and follow-ups to enhance service delivery efficiency.
- Managed client records using veterinary management software systems.
- Coordinated scheduling of appointments for multiple veterinarians and technicians.
- Communicated treatment plans and follow-up care instructions to pet owners.
Assistant Proposal Coordinator
NV5
06.2021 - 01.2023
- Coordinated proposal documents for various engineering and consulting projects.
- Edited and proofread proposal drafts for grammar, syntax, spelling, punctuation, format, and style errors.
- Managed timelines and deadlines for proposal submissions effectively.
- Edited and reviewed proposal content for clarity and compliance.
- Reviewed proposals for accuracy and completeness, improving overall quality of submissions.
Education
MBA - Business Administration
California State University, East Bay
Hayward, CA06-2023
Bachelor of Arts - Communications
University of California, Davis
Davis, CA06-2020
Skills
- Proposal coordination
- Client scheduling
- Document editing
- Client relationship management
- Interpersonal communication
- Multitasking
- Organizational skills
- Analytical and critical thinking
Timeline
Certified Pet Nutritionist
Just Food For Dogs
03.2025 - Current
Assistant Proposal Coordinator
NV5
06.2021 - 01.2023
Client Care Coordinator
The Drake Center For Veterinary Care
07.2020 - 09.2023
MBA - Business Administration
California State University, East Bay
Bachelor of Arts - Communications
University of California, Davis