Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ARYANA HABIB

Ajax

Summary


Hospitality professional skilled in creating memorable guest experiences and maintaining high standard of service. Proven ability to manage guest interactions efficiently, ensuring seamless experience. Committed to team collaboration and adapting to dynamic environments, with focus on communication and problem-solving.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Host

Scaddabush
02.2025 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Cabin Crew Member

Emirates
09.2024 - 02.2025
  • Greeted and assisted passengers during boarding.
  • Completed flight logs, passenger action reports, and inventory paperwork with high attention to detail.
  • Served beverages and food items, and provided key information about offerings to passengers during flights.
  • Promoted and sold the company's duty-free products on board.
  • Followed the directives of pilots and airport personnel to complete safe, on-time departures, and arrivals.
  • Participated in pre-flight briefings to discuss flight details, weather, and service plans.

Service Coordinator

Laura Melanie Lyne
01.2022 - 08.2023
  • Assisted in the development of training materials related to service coordination processes.
  • Maintained up-to-date knowledge of industry trends and best practices.
  • Researched, identified, and resolved customer complaints in a timely manner.
  • Handled incoming calls and inquiries from customers.
  • Managed online orders by picking, packing, and shipping items accurately.
  • Counted tills at the beginning and end of the day with accuracy.

Sales Associate

Homesense
01.2021 - 01.2022
  • Greeted customers and provided exceptional customer service.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Attended weekly team meetings to review performance goals and objectives.
  • Used technology resources to assist customers in locating and selecting items.

Education

Diploma - FLS | Flight Service

Seneca College of Applied Arts And Technology
04-2022

Skills

  • Reliability and punctuality
  • Team collaboration
  • Customer service
  • Telephone communication
  • Record keeping
  • Flight preparation
  • Relationship management
  • Compliance and regulations
  • Administrative tasks
  • Emergency procedures

Certification

Smart Serve license

Timeline

Host

Scaddabush
02.2025 - Current

Cabin Crew Member

Emirates
09.2024 - 02.2025

Service Coordinator

Laura Melanie Lyne
01.2022 - 08.2023

Sales Associate

Homesense
01.2021 - 01.2022

Diploma - FLS | Flight Service

Seneca College of Applied Arts And Technology

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ARYANA HABIB