Aryan Sharma
Kingston,ON
Summary
Complex problem-solver with an analytical and driven mindset. With a keen willingness to learn and gain experience in sales, I am eager to leverage my extroverted nature and strong communication skills. Fueled by a genuine fascination with the industry and a passion for convincing people, I am poised to contribute my skills to excel in sales and bring about impactful results.
Overview
2
2
years of professional experience
Work History
Sorter
Purolator
09.2023 - Current
- Worked at the busiest spot on the floor.
- Learnt to work at a fast-paced environment, taking as much responsibility as I could.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Stacked items according to weights, sizes in accordance to their addresses.
- Sorted and clearly marked products with indicators for grade or acceptance-rejection status.
Guest Services Manager
Nawabz Fine Indian Cuisine
04.2023 - 09.2023
- Worked in a fast-paced environment, helping customers place orders on phone and in person whilst single-handedly addressing customer complaints and concerns and providing excellent customer service for the same.
- Manually punched in the orders whilst communicating with the back of the kitchen on customer requests and feedback and order preparation status.
- Gave the customers an estimated time for the food to be prepared and convinced them if the wait was a bit longer.
- Sold items to customers by having a friendly introductory talk with them and asking them questions about them.
- Followed up by suggesting them to try 1 new item every time. Did all this whilst maintaining the proper body language and demeanor.
- Tried to remember most of the customer names and details about them for an even better customer service next time.
Customer Service Associate
Lowe's Companies Inc
04.2022 - 08.2022
- Learnt as much as I could about customer service and communication working closely with shift manager and observing them solve problems and handle customer concerns.
- Addressed customer issues and concerns by deciding a satisfactory solution for them, immediately.
- Informed customers about special promotions and convinced them to join rewards program.
- Balanced cash in opening and printed the end-of-the-day receipts when closing.
- Fixed most issues with POS system, price scanner and interac machine by myself.
- Worked extra shifts to meet business needs during busy periods; covered for call-in employees when possible.
Crew Lead
BarBurrito
02.2022 - 02.2023
- Monitored team members to verify work quality and address concerns.
- Resolved crew member disputes by addressing problems quickly and providing successful mediation.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Opened and closed the store, by handling a pair of keys to the store.
- Trained new employees to work on the front-end of the store.
- Balanced cash and record sales after opening.
- Completed balance sheets, cash reports and related forms.
- Organized and maintained inventory.
- Ordered items when low in stock.
- Performed cashiering duties.
- Understood the POS system and interac machine tremendously. Fixed most issues by myself.
Crew Member
Fat Bastard Burrito
04.2023 - 09.2023
- Opened and closed the store, by handling a pair of keys of the store.
- Balanced cash and record sales after opening.
- Completed balance sheets, cash reports and related forms.
- Organized and maintained inventory.
- Ordered items when low in stock. Provided excellent customer service by handling customer problems in a calm in a way while coming up with a solution, effectively.
- Performed cashiering duties.
- Understood the POS system and interac machine tremendously. Fixed most issues by myself.
Crew Member
Landmark Cinemas
02.2023 - 03.2023
- Learnt an excellent understanding of Uber Eats, SkipTheDishes, DoorDash and other food delivery apps. Eager to learn any company's website based ordering system as well.
- Coordinated and informed the team supervisor with the clearing status of every theatre.
- Worked with in a friendly yet professional manner, always focusing on carrying a team-player based spirit; in order to get things done as soon as possible.
- Worked concession shifts mostly but did cleaning when needed.
Education
Advanced Diploma - Computer Programming And Analysis
St. Lawrence College
Kingston, ON04.2024
High School Diploma -
Summer Fields School
Gurgaon, Haryana07.2021
Summer School - Computer Science
Amity University
Noida, India08.2019
Robotics Workshops - Mechatronics And Robotics
Sushant University
Gurugram, India07.2018
Skills
- Excellent Communication
- Interpersonal Communication
- Customer Assistance &
- Satisfaction
- Active Listening
- Leadership
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Self-Motivated
Timeline
Sorter
Purolator
09.2023 - Current
Guest Services Manager
Nawabz Fine Indian Cuisine
04.2023 - 09.2023
Crew Member
Fat Bastard Burrito
04.2023 - 09.2023
Crew Member
Landmark Cinemas
02.2023 - 03.2023
Customer Service Associate
Lowe's Companies Inc
04.2022 - 08.2022
Crew Lead
BarBurrito
02.2022 - 02.2023
Advanced Diploma - Computer Programming And Analysis
St. Lawrence College
High School Diploma -
Summer Fields School
Summer School - Computer Science
Amity University
Robotics Workshops - Mechatronics And Robotics
Sushant University