Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Aryan Rihal

Brampton,Ontario

Summary

Aspiring business professional currently studying Business at Niagara College, with a strong foundation in customer service and operations. Eager to apply my skills in a dynamic environment at TD to enhance client experiences and support business operations in wealth management.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Produce Clerk

NOFRILLS
Mississauga
10.2023 - Current
  • Loaded, unloaded and moved heavy products using material loading equipment.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Checked prices and located products for customers.
  • Built displays and arranged department products to create attractive presentations, highlighting featured and seasonal items.

Customer Service Associate

Technotask Business Solutions
India
09.2022 - 05.2023
  • Developed and implemented strategies to enhance customer satisfaction, demonstrating strong problem-solving and strategic thinking skills.
  • Led team initiatives to improve operational efficiency, aligning with business objectives.
  • Managed customer inquiries, resolving issues with a 90% success rate, and implemented strategies that reduced average call wait times by 30%, enhancing overall customer satisfaction.

Education

BBA - Business Administration

Niagara College
Toronto
04-2025

Skills

  • Advanced Microsoft Office (Excel, Powerpoint, word)
  • Effective Communication
  • Team Collaboration
  • Project Management
  • Strategic Planning
  • Guest Services

Certification

  • Redbull: On-premise sales
  • Google Coursera: Digital Marketing
  • E-Learn Market: Finance

Timeline

Produce Clerk

NOFRILLS
10.2023 - Current

Customer Service Associate

Technotask Business Solutions
09.2022 - 05.2023

BBA - Business Administration

Niagara College

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Aryan Rihal