Dedicated customer service associate with proven skills in problem-solving, communication, and team collaboration. Committed to providing excellent customer service.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Amazon Fresh
Roseville, CA
04.2025 - 03.2026
Assisted customers with inquiries and product selection to enhance shopping experience.
Processed orders efficiently, ensuring timely fulfillment and customer satisfaction.
Collaborated with team members to streamline operations and improve service delivery.
Resolved customer complaints promptly, maintaining positive relationships and brand loyalty.
Trained new associates on operational procedures and customer service best practices.
Utilized point-of-sale systems to manage transactions accurately and efficiently.
Swim Instructor
Steve Wallen Swim School
Roseville, CA
09.2023 - 03.2024
Instructed swim techniques to students of varying skill levels, fostering confidence and safety in water.
Monitored student progress, providing feedback to enhance swimming skills and performance.