ARYAN PATEL

Mobile Repair Technician • Gujarat, India

• Diagnosed and repaired a wide range of mobile devices, including smartphones and tablets, with a focus on identifying and addressing hardware and software issues.
• Conducted thorough root cause analysis for recurring problems, developing effective solutions to prevent future occurrences and enhance repair efficiency.
• Assembled, tested, and validated mobile components to ensure they met quality and performance standards, adhering to company specifications and regulatory requirements.
• Installed and updated software on devices, ensuring compatibility and functionality according to user requirements and industry standards.
• Inspected and verified repaired devices against established benchmarks to ensure they met quality control and regulatory standards before return to customers.
• Provided exceptional customer service by addressing technical queries, offering solutions, and educating customers on device maintenance and troubleshooting practices.
• Collaborated with team members to streamline repair processes, contributing to a more efficient workflow and improved service turnaround times.
• Maintained a clean and organized work environment, following safety protocols and handling hazardous materials responsibly.