As an Expert, you are a leader in sales, product knowledge, and solutions, and highly influential in how you engage with customers. But you also know how to turn mild customer curiosity into intense interest - and ownership. As new products and initiatives emerge, you are the first to learn, share, and inspire your team members through approachability and action. You always meet, and at times exceed, your established performance goals. Experienced retail professional with a proven track record in team leadership and customer-focused roles. Successfully led teams at Best Buy, optimizing sales and customer satisfaction. Currently excelling as a Specialist at Apple Canada, providing expert knowledge and personalized solutions in the tech industry. Proficient in delivering exceptional customer service, driving sales, and maintaining a deep understanding of premium brands. Seeking opportunities to leverage my retail expertise to further enhance customer experiences and contribute to a dynamic team.