Aryan Mardani Dashti
North Vancouver,Canada
Summary
Detail-oriented and customer-focused professional with over 4 years of experience in sales, customer support, and e-commerce operations. Skilled in identifying client needs, providing tailored product recommendations, and resolving inquiries efficiently. Adept at working in fast-paced environments, managing inventory systems, and maintaining high standards of service. Strong communicator with a passion for technology and teamwork, committed to creating positive customer experiences and supporting business goals.
Overview
8
8
years of professional experience
Work History
Construction Supervisor
Pacifica development
02.2024 - 07.2025
- Inspected daily construction to determine project progress, contract compliance and safety.
- Reviewed plans, blueprints and drawings for accuracy of measurements and specifications.
- Performed general construction services for businesses.
Service Drive-Thru & Lot Attendant
Regency Toyota Parts & Service
01.2025 - 05.2025
- Assisted customers with drive-thru services, ensuring smooth and efficient vehicle flow.
- Organized and maintained the lot to ensure a clean and professional workspace.
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
E-Commerce & Customer Support Assistant
KianTeb Medical Equipment Co.
08.2022 - 01.2024
- Handled online customer inquiries and support.
- Managed product listings and inventory.
- Coordinated order and delivery issues.
Customer Service Representative
Charsou Mall
02.2021 - 07.2022
- Advised customers on mobile phones and accessories, ensuring tailored solutions.
- Managed inventory and promoted complementary products to increase sales.
- Provided after-sales support, including troubleshooting and technical assistance.
Supervisor
Daneshjo Translation Services
08.2019 - 01.2021
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
Sales Associate
Reza Haghighi
01.2018 - 02.2019
- Increased customer satisfaction through personalized service and product recommendations.
- Managed inventory levels, ensuring accurate stock availability and timely restocking.
- Developed product knowledge to assist customers effectively in making informed decisions.
- Collaborated with team members to maintain visual merchandising standards and displays.
- Trained new associates on sales techniques and customer engagement strategies.
- Analyzed sales trends to identify opportunities for enhancing store performance.
Cashier
Nikotan Warehouse
01.2017 - 12.2017
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Assisted customers with product inquiries and resolved issues to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to promote a welcoming environment.
- Trained new cashiers on operational procedures and customer service best practices.
- Monitored inventory levels and restocked merchandise as needed to support sales operations.
- Collaborated with team members to streamline checkout processes, enhancing overall efficiency.
- Managed end-of-day cash reconciliation, ensuring accuracy in financial reporting and accountability.
- Greeted customers entering store and responded promptly to customer needs.
Education
Certificate - Music
Tehran University
08.2023
Post Graduate Diploma - IT
Institute of Technology Development of Canada
Vancouver, British Columbia03.2023
Diploma - Experimental Sciences
Iran Zamin College
Tehran06.2021
Skills
- Sales expertise
- Communication skills
- Strategic sales knowledge
- Team leadership
- Customer service
- Negotiation
- Multitasking
- Microsoft Office
- Scheduling and planning
- Customer relations
- Teamwork and collaboration
- Attention to detail
- Quality control
- Employee training
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Service Drive-Thru & Lot Attendant
Regency Toyota Parts & Service
01.2025 - 05.2025
Construction Supervisor
Pacifica development
02.2024 - 07.2025
E-Commerce & Customer Support Assistant
KianTeb Medical Equipment Co.
08.2022 - 01.2024
Customer Service Representative
Charsou Mall
02.2021 - 07.2022
Supervisor
Daneshjo Translation Services
08.2019 - 01.2021
Sales Associate
Reza Haghighi
01.2018 - 02.2019
Cashier
Nikotan Warehouse
01.2017 - 12.2017
Post Graduate Diploma - IT
Institute of Technology Development of Canada
Diploma - Experimental Sciences
Iran Zamin College
Certificate - Music
Tehran University
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