Aryan Grover
Delta,British Columbia
Summary
A results-driven, customer-obsessed service professional who transforms routine transactions into memorable experiences. With over one year of hands‑on retail success ,90%+ satisfaction among 50+ daily customers—I combine razor‑sharp compliance, needs‑analysis savvy, and a flair for solution‑selling. Known for streamlining workflows with POS and MS Office expertise, I’m passionate about forging genuine connections and elevating team performance.
Overview
1
1
year of professional experience
Work History
Sales Associate
Vessi
Richmond, BC, CA
10.2024 - 01.2025
- Delivered exceptional customer service by actively listening and recommending Vessi products.
- Exceeded sales targets by 20% through proactive product demonstrations and solution-based selling.
- Processed transactions accurately, ensuring compliance with store procedures and privacy standards.
- Maintained a clean, organized store environment to enhance customer engagement and brand image.
- Collaborated with teams to share customer insights, streamline restocking, and support product launches.
Sales Associate
H&M
Vancouver, BC, CA
06.2024 - 10.2024
- Delivered personalized customer service, identifying needs and providing tailored fashion solutions building trust and loyalty.
- Promoted store programs and sustainability initiatives, effectively communicating value to diverse customer groups.
- Maintained operational excellence through accurate inventory support and visually consistent merchandising.
- Managed stockroom flow to ensure timely product availability and a seamless front-end experience.
- Handled high-volume transactions and returns using POS systems with accuracy and attention to detail.
Store Associate
Save On Foods
Vancouver, BC, CA
09.2023 - 05.2024
- Delivered friendly, solutions-focused service by addressing customer needs and resolving concerns, contributing to positive in-store experiences.
- Maintained accurate inventory levels and organized product displays to uphold brand standards and ensure operational readiness.
- Resolved customer issues using established procedures, escalating complex cases when necessary to ensure timely resolution.
- Partnered with colleagues to improve workflows and service delivery, fostering a collaborative and efficient team environment.
- Executed daily administrative tasks with precision, demonstrating reliability, attention to detail, and strong coordination skills.
Education
Bachelor of Arts - Business Communication
University Canada West
Vancouver09-2025
Skills
- Customer Relationship Management
- Cash Handling & Transaction Processing
- Regulatory Compliance & Adherence to Standards
- Sales and solution-based selling
- MS Office Suite (Word, Excel, Outlook)
- Point-of-Sale & Financial Software Proficiency
- Scheduling & Workflow Optimization
- Communication & Active Listening
- Team Collaboration & Cross-functional Support
- Problem Solving & Conflict Resolution
Timeline
Sales Associate
Vessi
10.2024 - 01.2025
Sales Associate
H&M
06.2024 - 10.2024
Store Associate
Save On Foods
09.2023 - 05.2024
Bachelor of Arts - Business Communication
University Canada West
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