Highly-driven Client Relationship Manager with strong background in meeting customer service, sales and business development objectives with a background of supply chain of overseeing multi-million dollar procurement operations. Strategic planner offering demonstrated track record and core strengths in key relationship management.
Overview
2
2
years of professional experience
Work History
Client Relationship Manager
Newage Granite and Marble
Toronto, ON
01.2023 - 01.2024
Maintained long-term, profitable relationships with clients through problem solving, issue resolution and recommendation of new products and services.
Identified new business opportunities through research and analysis of client needs.
Addressed inquiries from clients and department team members.
Negotiated contracts with clients for various services.
Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Achieved Individual target of $2 million yearly.
Directed and coordinated products, services and sales activities.
Purhchasing and Supply Chain
Newage Granite and marble
Toronto, ON
04.2022 - 01.2023
Analyzed market trends to determine appropriate purchasing strategies.
Researched new sources for supplies, materials and services in order to reduce costs and improve efficiency.
Performed annual reviews of existing contracts with suppliers to identify additional savings opportunities.
Monitored inventory levels to ensure adequate stock as per requirements.
Located vendors of materials, equipment or supplies to conduct interviews, determining product availability and terms of sales.
Evaluated proposals from vendors on a regular basis to ensure cost effectiveness.
Maintained appropriate inventory levels to meet personnel and corporate needs.
Education
Bachelors of Commerce Supply Chain Management
Humber College
Toronto, ON
04-2022
Skills
Business Development
Business Analysis
Client Retention Strategies
Contract Negotiation
Sales
Relationship Building and Management
Customer Engagement
Brand Development
Competitor Analysis
Account Management
Vendor Relationship Management
Supply Chain Management
Price Negotiation
Cost-Reduction Strategies
Affiliations
Represented Newage at Interior design show Toronto 2024.
Lead Medical Receptionist and Level 2 Phlebotomist at Grifols Plasma DonationLead Medical Receptionist and Level 2 Phlebotomist at Grifols Plasma Donation