Aryan Chand
Drumheller,Canada
Summary
Seasoned professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, reservation systems, and conflict resolution. Excel at communication, problem-solving, and adaptability, ensuring positive guest experiences and smooth operations in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Hotel Front Desk Clerk
Quality Hotel
Drumheller, Alberta
02.2026 - Current
- Cultivated relationships with guests to enhance customer loyalty through personalized service.
- Managed hotel reservations using management software to streamline booking process.
- Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
Front of house
RTM Visionary Catering
Drumheller, Canada
08.2024 - 01.2026
- Delivered exceptional customer service, fostering positive interactions with staff and visitors.
- Coordinated with team members to maintain efficient workflow during peak hours.
- Ensured cleanliness of assigned areas, enhancing visitor experience through proper cleaning supplies.
OMNI
Walmart
Drumheller, Canada
03.2022 - 01.2024
- Assessed customer needs to recommend tailored products and services that enhanced satisfaction.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Operated register, managed cash transactions, and processed credit card payments efficiently.
- Coordinated inventory management to optimize product availability and minimize stockouts.
Animal Shelter Volunteer
Drumheller Humane Society
Drumheller, Canada
07.2021 - 08.2021
- Cared for animals by feeding, cleaning cages, walking dogs, and offering companionship to enhance their well-being.
- Maintained cleanliness of shelter facilities to promote a hygienic environment for animals and visitors.
- Managed supply inventory to ensure availability of essential resources for daily shelter operations.
Scorekeeper
St. Anthony's
Drumheller, Canada
09.2019 - 03.2020
- Maintained accurate game scores throughout events and competitions.
- Utilized scoring software to record and verify results during matches.
- Recorded all scorings, penalties, time-outs, and other game-related actions to ensure accurate game documentation.
- Collaborated with event coordinators to ensure smooth scorekeeping operations.
Door Greeter
ATB Financial
Drumheller, Canada
04.2016 - 04.2016
- Greeted clients and directed them to appropriate booths for finance-related inquiries.
- Monitored entrances to uphold safety standards and ensure policy compliance.
- Assisted during peak hours to streamline guest flow and enhance overall experience.
Education
High School Diploma -
St. Anthony's School
Drumheller, AB06-2024
Skills
- Adaptability
- Goal setting
- Time management
- Relationship building
- Quality assurance
- Teamwork and collaboration
References
Upon request
Volunteer Experience
- Referee, Drumheller, AB, 11/01/23, Ref for an elementary basketball tournament
- Drumheller Humane Society, Drumheller, AB, Volunteer, 07/01/21, 08/31/21, Assisted in cleaning, moving furniture and appliances, and caring for the animals
- Scorekeeper, Drumheller, AB, 09/01/19, 03/31/20, Maintain complete and accurate records of all scorings, penalties, time-outs, and other game-related actions
- ATB Financial, Drumheller, AB, Volunteer, 04/01/16, Greet clients and direct them to booths to handle their finances
Awards
- Sportsmanship, Awarded to the most friendly and cooperative player
- Perfect Attendance Award, Maintained a perfect attendance throughout the entire bowling season
- Top Score, Ranked the highest score on the bowling team
Languages
English
Professional
Timeline
Hotel Front Desk Clerk
Quality Hotel
02.2026 - Current
Front of house
RTM Visionary Catering
08.2024 - 01.2026
OMNI
Walmart
03.2022 - 01.2024
Animal Shelter Volunteer
Drumheller Humane Society
07.2021 - 08.2021
Scorekeeper
St. Anthony's
09.2019 - 03.2020
Door Greeter
ATB Financial
04.2016 - 04.2016
High School Diploma -
St. Anthony's School