ARYAGIRISH
Richmond,BC
Summary
Results-driven professional with extensive experience in leadership, team management, and operational efficiency. Demonstrates strong competencies in performance metrics, process improvement, and strategic business growth. Notable achievements include successfully managing diverse teams to drive business expansion while enhancing customer satisfaction. Currently seeking opportunities to apply expertise in a dynamic environment that values innovation and operational excellence.
Overview
10
10
years of professional experience
Work History
Host
WhiteSpot
01.2024 - Current
- Collaborated with team members to effectively manage guest interactions, check-in process, waitlists, and seating arrangements, ensuring a seamless dining experience
- Answer phones, handle reservations, and provide detailed information about menu offerings and service times
- Maintain operational efficiency by managing high-traffic periods and ensuring optimal customer satisfaction
Assistant Regional Manager
Xylem Learning Pvt Ltd
09.2021 - 03.2023
- Led and managed regional operations across multiple locations, ensuring the successful execution of business strategies aligned with the company’s vision
- Oversaw team performance, training, and development, improving employee productivity and engagement
- Spearheaded business growth initiatives, increasing student enrollment and expanding market reach
- Managed budgeting, resource allocation, and operational costs to optimize profitability
- Regularly tracked the status of various regional projects to ensure they met deadlines and performance expectations
HR Administrator
FDH-JV Clean Fuel KNPC Project – Fluor Corporation
05.2018 - 06.2021
- Supervised HR operations, including employee onboarding, database management, and compliance tracking
- Developed structured policies for payroll and documentation, ensuring accuracy and legal adherence
- Partnered with cross-functional teams to optimize HR workflows and drive operational excellence
Customer Service Representative
South Indian Bank
09.2014 - 02.2018
- Managed high-volume customer interactions, resolving 90% of inquiries without escalation
- Ensured accurate record-keeping and regulatory compliance for banking transactions
- Stayed updated with the technological advances, industrial trends and banking products ensuring maximum utilization of products by the customers
- Led cross-functional collaborations to enhance customer service delivery and streamline processes
Education
MBA -
University Canada West
10.2024
BSc - Mathematics
Calicut University
India01.2014
Skills
- Team Leadership
- Performance Metrics Analysis
- Business Development Initiatives
- Regulatory Compliance Oversight
- Customer Satisfaction Management
- Process Optimization
- Quality Assurance
- Analytical Problem-Solving
- Data Interpretation & Reporting
- Foundational Financial Modeling
- Implementation of Lean Methodologies
Timeline
Host
WhiteSpot
01.2024 - Current
Assistant Regional Manager
Xylem Learning Pvt Ltd
09.2021 - 03.2023
HR Administrator
FDH-JV Clean Fuel KNPC Project – Fluor Corporation
05.2018 - 06.2021
Customer Service Representative
South Indian Bank
09.2014 - 02.2018
MBA -
University Canada West
BSc - Mathematics
Calicut University
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