Arya Raval
707 Sawmill Rd, Peterborough, ON K9L 0E8, Canada,Ontario
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Reliance
02.2022 - 05.2023
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- worked flexible schedules and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Performed cash, card and check transactions to complete customer purchases.
Customer Service Representative
V Care Marketing (family Business)
01.2021 - 01.2022
- We responded to customer requests for products, services, and company information.
- Tracked customer service cases and updated service software with customer information.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Processed customer service orders promptly to increase customer satisfaction.
- Educated customers about billing, payment processing and support policies and procedures.
Junior Technical Assistant
Bellinton
03.2020 - 12.2020
- Gathered, organized and distributed technical documentation.
- Fielded user queries and service requests to promptly address issues.
- Repaired hardware infrastructure using hand tools and components.
- Maintained knowledge support base regarding equipment warranties and repair needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
Project Management - Business
Fleming College
Peterborough, ON09.2024
Skills
- Customer Service
- Returns processing
- Product restocking
- POS Systems
- Cash handling and management
- Cleaning and sanitizing
- Customer service excellence
- Sales expertise
- Product Knowledge
Languages
English
Professional Working
Certification
Certified Associate Project Management (PMI, USA)
Timeline
Cashier
Reliance
02.2022 - 05.2023
Customer Service Representative
V Care Marketing (family Business)
01.2021 - 01.2022
Junior Technical Assistant
Bellinton
03.2020 - 12.2020
Project Management - Business
Fleming College
Certified Associate Project Management (PMI, USA)
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