707 Sawmill Rd, Peterborough, ON K9L 0E8, Canada,Ontario
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Reliance
02.2022 - 05.2023
Addressed customer needs and made product recommendations to increase sales.
Restocked and organized merchandise in front lanes.
Helped customers complete purchases, locate items, and join reward programs.
Answered questions about store policies and addressed customer concerns.
worked flexible schedules and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Performed cash, card and check transactions to complete customer purchases.
Customer Service Representative
V Care Marketing (family Business)
01.2021 - 01.2022
We responded to customer requests for products, services, and company information.
Tracked customer service cases and updated service software with customer information.
Developed customer service policies and procedures to meet and exceed industry service standards.
Processed customer service orders promptly to increase customer satisfaction.
Educated customers about billing, payment processing and support policies and procedures.
Junior Technical Assistant
Bellinton
03.2020 - 12.2020
Gathered, organized and distributed technical documentation.
Fielded user queries and service requests to promptly address issues.
Repaired hardware infrastructure using hand tools and components.
Maintained knowledge support base regarding equipment warranties and repair needs.
Assisted clients with daily living needs to maintain self-esteem and general wellness.