Arya Patel
Canada
Summary
Built a strong foundation in financial accuracy and customer service in retail. Skilled in cash handling, data entry, and transaction reconciliation, ensuring operational efficiency. Eager to apply these transferable skills in a dynamic, collaborative environment.
Overview
3
3
years of professional experience
Work History
Crew Member
Pita Pit
09.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Cash Office Associate
Loblaw Companies Ltd
11.2023 - 09.2024
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Maintained records of daily and monthly transactions, sales and till balancing summaries.
- Excellent organizational abilities, demonstrated through effective multitasking, prioritization and time-management skills.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
Customer Service Representative
Loblaw Companies Ltd
03.2022 - 09.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Computer Science
Lakehead University
Thunder Bay, ON04-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Problem-solving
- Clear communication
- Cash handling
Computer Skills
- Microsoft Office
- Windows/MacOS
- Data Entry
- HTML
- SQL
- CSS
- Java
- Python
- Email Commmunication
Timeline
Crew Member
Pita Pit
09.2024 - Current
Cash Office Associate
Loblaw Companies Ltd
11.2023 - 09.2024
Customer Service Representative
Loblaw Companies Ltd
03.2022 - 09.2024
Bachelor of Science - Computer Science
Lakehead University
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