Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
5
5
years of professional experience
Work History
Barista/Cashier/Trainer/Cook
Waves Coffee House
01.2024 - Current
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
English Tutor
Online
10.2021 - 05.2022
Enhanced students' reading and writing skills by implementing interactive and engaging lesson plans.
Improved students' written and verbal English skills through personalized learning programs.
Taught students study techniques and strategies for succeeding on grammar and composition tests.
Cashier
PC Whoop Eleectronics Ltd
01.2022 - 03.2022
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Representative
Ma Insurance
01.2020 - 12.2020
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.