Diligent Service Worker with background in fast-paced environments. Skills include strong customer service, effective communication, and ability to multitask. Demonstrated knack for problem-solving and making a positive impact on clientele through empathy and understanding. Committed to maintaining clean and organized workspaces while ensuring client satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Placement Student Social Service Worker
Brain Injury Association of Durham
Oshawa, Ontario
01.2025 - 08.2025
Maintained cleanliness and organization in service areas to enhance customer experience.
Restocked supplies regularly to maintain optimal inventory levels.
Addressed customer inquiries and resolved complaints professionally and promptly.
Volunteer
Scouts Canada
Oshawa, Ontario
09.2023 - 06.2025
Organized community events for youth engagement and development activities.
Facilitated outdoor skill-building sessions focusing on teamwork and leadership.
Assisted in planning and executing camping trips for diverse groups of participants.
Collaborated with leaders to develop educational materials for program activities.
Mentored younger scouts in safety practices and outdoor preparedness skills.
Communicated effectively with parents regarding schedules and event details.
Placement Student Social Service Worker
Lakeridge Heights Retirement Residence
Whitby, Ontario
05.2024 - 08.2024
Supported team members in organizing community awareness events and workshops.
Assisted individuals with brain injuries in daily living activities.
Maintained the cleanliness and safety of service areas and equipment.
Collaborated with healthcare professionals to ensure client care needs were met.
Documented client progress and reported concerns to supervisors regularly.
Engaged clients in social activities to promote community integration and support.
Maintained the cleanliness of the work area at all times by sweeping, dusting, and mopping the floors.
Adhered to all safety protocols when performing services.