Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Server
Haze Restaurant + Lounge
Richmond Hill
06.2021 - 11.2023
Organized large parties reservations and special requests efficiently and accurately
Maintained high levels of food and safety standards at all times
Resolved complaints quickly and efficiently while keeping the customer’s best interests in mind.
Provided excellent customer service to ensure satisfaction.
Ensured that each guest was served courteously, quickly, and efficiently.
Handled money transactions accurately while following company procedures for handling cash payments.
Operated POS terminals to input orders, split bills and calculate totals.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Conducted regular inventory checks to maintain adequate levels of necessary supplies.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Office Administrator
Arwin Painting & Renovation Inc.
09.2019 - 07.2021
Responded to inquiries regarding department services, policies, and procedures
Processed variety of administrative records using internal and external databases
Managed complex scheduling by communicating seamlessly with internal and external stakeholders
Estimate construction materials, technical specifications, and other requirements.
Coordinated and managed daily administrative operations of the office.
Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Greeted visitors warmly, handled inquiries and provided general information about the company.
Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Maintained customer confidence and protected operations by keeping information confidential.
Education
Received High School Diploma. -
Aurora High School
01.2021
Skills
Over 2 years of administrative experience in a busy and high-pressure office environment
Leadership capacity with effective problem-solving skills, employed to empower healthy collaborations with key internal & external partners
Excellent interpersonal and communication skills, both written & verbal
Exceptional organization, time management and critical thinking skills, effectively prioritizing tasks and completing projects in a timely manner
Multilingual and able to communicate in 3 languages