Dedicated and enthusiastic job seeker with a proven track record of strong organizational skills. Highly motivated and self-driven, excels in dynamic environments and adapts well to new situations and challenges.
Overview
8
8
years of professional experience
Work History
Caregiver
Nathan Kemp
10.2023 - 03.2024
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Crew Member
Mcdonals
01.2023 - 10.2023
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Customer Service Associate
Concentrix
09.2019 - 04.2022
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Managed high-volume of inbound and outbound customer calls.
Customer Service Representative
Azpired Inc.,
07.2016 - 06.2017
Answered inbound calls, chats and emails to facilitate customer service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Science - Hotel And Restaurant Management
STI College
04.2013
Skills
Customer Service
Microsoft Office
Upbeat and Positive Personality
Multitasking and Prioritization
Team-Oriented and Cooperative
Timeline
Caregiver
Nathan Kemp
10.2023 - 03.2024
Crew Member
Mcdonals
01.2023 - 10.2023
Customer Service Associate
Concentrix
09.2019 - 04.2022
Customer Service Representative
Azpired Inc.,
07.2016 - 06.2017
Bachelor of Science - Hotel And Restaurant Management
STI College
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