Dedicated and enthusiastic job seeker with a proven track record of strong organizational skills. Highly motivated and self-driven, excels in dynamic environments and adapts well to new situations and challenges.
Overview
8
8
years of professional experience
Work History
Caregiver
Nathan Kemp
Langley, BC
10.2023 - 03.2024
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Crew Member
Mcdonals
Surrey, BC
01.2023 - 10.2023
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Customer Service Associate
Concentrix
Cebu City, Philippines
09.2019 - 04.2022
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Managed high-volume of inbound and outbound customer calls.
Customer Service Representative
Azpired Inc.,
Cebu City, Philippines
07.2016 - 06.2017
Answered inbound calls, chats and emails to facilitate customer service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Science - Hotel And Restaurant Management
STI College
04.2013
Skills
Customer Service
Microsoft Office
Upbeat and Positive Personality
Multitasking and Prioritization
Team-Oriented and Cooperative
Timeline
Caregiver
Nathan Kemp
10.2023 - 03.2024
Crew Member
Mcdonals
01.2023 - 10.2023
Customer Service Associate
Concentrix
09.2019 - 04.2022
Customer Service Representative
Azpired Inc.,
07.2016 - 06.2017
Bachelor of Science - Hotel And Restaurant Management