Rohit Sharma

• Well-versed with the Project life cycle and a strong believer in execution and adhering to the project integration model in delivering the projects.
• Support the IT applications release management (upgrade) projects and process documentation activities with the applications' technical support team, to ensure successful and timely project delivery.
• Partnership with the Team Leads, Application Administrators, and key business stakeholders to confirm project scope, success criteria, leverage resources, coordinate testing/validation, manage change and risk throughout the project life cycle.
• Assist with or lead organizational change management activities
• Develop team communications and information for meetings.
• Develop and implement performance improvement strategies and plans to promote continuous improvement.
• Carring out day-to-day duties accurately and efficiently.
• Exceeding goals through effective task prioritization and great work ethic.
• Creating plans and communicate deadlines to complete projects on time.

• Coordinating multiple infrastructure projects and daily operations of the project delivery team by leading and coordinating key activities. This includes researching, prioritizing, process documentation and following up on incoming issues or concerns with key business stakeholders. It also includes overseeing meeting scheduling and appointments, drafting and tracking minutes of meeting, and providing technical support to project delivery team
• Managing financial forecasting and reporting, including SAP transactions, Monitors revenues and expenditures, adherence to procurement guidelines, and leads budget forecast

Major Assignment at NTT Data Project : Consolidation of DevOps function, system tool and process Role: Senior Project Coordinator Work Experience: March 2021- Till date Project Scope : With the merger of two large scale Healthcare organizations, consolidation of various IT functions were on the card. I happen to be the project coordinator for one of those consolidation project i.e. "Devops Consolidation" where the scope included assessment of the current state DevOps function, analyze and recommend future state along with implementation plan for the new combined organization. My key duties included :

• Assists with project initiation, project risk assessment, project team startup, project execution & retrospective
• Maintain project documentations such as project plans, meeting minutes, Risk Register, MS Milestone sheet, technical and financial close outs
• Ensure that the project progresses ahead in a governed fashion across SDLC phases like Design, access to Information Test and Deployment
• Measuring a change through Systems Development Life Cycle and testing/drafting all the procedures like Design, access to Information Test and Deployment
• Understanding the privacy needs of the client and providing solution for securing information
• Data Conversion from legacy system to migrating system follow all checks for completeness and accuracy.
• All Change controls follow Audit guidelines and procedures which are formally audited by the external auditor

Key Responsibilities:

Leading Business Operations team who collaborates with delivery and GSS teams within the organization to create, implement, and execute Business Operations solutions that drive business results. I am expert on Org business; I make sure it operates well and when needed how to manage around its inefficiencies. Where there are risks we are mitigating and fine tuning; where we discover issues we turn them into opportunities; in order to make Org better. I have strong capability in the follow areas; program management, collaboration, relationship management, communication (written and verbal), problem solving, and reporting & analysis.

Managing financial forecasting and reporting, including SAP transactions, Monitors revenues and expenditures, adherence to procurement guidelines, and leads budget forecastI ensure operational excellence by bridging the gap between Global shared service teams and Delivery teams and client organizations to ensure exceptional operational outcomes. I am looking into financial details, guiding and connecting all the pieces ( People and details)Business Operations: My Focus

• Delivery Excellence : supporting delivery excellence by managing the day to day operational tasks so that delivery teams can focus on our clients. I do proactively manage issues that cause the noise, while taking control of and reducing the occurrence of ad hoc fire-drills that can take the delivery team’s focus from the client.
• Profitability: In partnership with account team leadership and finance the operations I do focuses on key profitability levers (expenses, staffing plans). I monitor standard reports like the P&L and the Forecast, and where required, create custom reporting to enable additional visibility. Also, custom processes will be defined where required to promote and safe guard account profitability.

Business Operations Role: Main Responsibilities:

Forecast Maintenance :

• Partners with Delivery teams to maintain the forecast and work to ensure the revenue forecast and guidance are within acceptable variances of each other
• Ensures data integrity - consistent accurate reporting of revenue forecast

Deal Support :

• assisting & provide recommendations and/or own the creation of SOWs and/or Deal Tools
• Facilitates the revenue life cycle process from 90-100%

Invoice Administration:

• Manages and often executes against upstream planning and coordination with other GSS Teams for invoice creation
• Approval of client invoices, ensuring accuracy and correctness
• Responds to and resolves ad hoc invoicing issues

Collections Management:

• Partners with India Collections, Delivery, and often the client to ensure collections of outstanding invoices
• Risk and guidance reporting

Reporting & Analysis:

• Provides custom reporting and analysis for various audiences (BU Lead, BL, PDL, CE, GSS Team, and Clients)
• Expert at analyzing and interpreting data resulting in historical trending, action, and/or future issue mitigation

Leading & supporting multiple infrastructure projects from Inception till closure. This includes technical project deliverables (for various phases like Unit testing, SIT, UAT and go live milestones) are developed, reviewed and managing sign off on time along with closing financials aspects of Project .