Arvind Kumar Goel
Surrey,BC
Summary
Looking forward to an opportunity in an atmosphere where I can make a difference, and not just be another payroll figure, with an ambitious pace and desire to scale the peaks of professional excellence.
Overview
25
25
years of professional experience
Work History
Delivery Agent
Uber
Surrey, British Columbia
06.2024 - Current
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Organized vehicle maintenance and ensured it was up to date with all required certifications.
- Monitored traffic conditions in order to plan the most efficient route for each passenger.
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Communicated regularly with Uber support staff regarding any issues that arose during trips.
- Managed customer complaints professionally and courteously.
Warehouse Associate
DB Schenker
Surrey, British Columbia
07.2024 - 10.2024
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Packed goods for shipment in accordance with customer instructions.
- Labeled containers correctly for product identification purposes.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
- Moved large and bulky items manually or with pallet jacks or forklifts.
Self Employed
Sona super store
India, HR
05.2000 - 03.2024
- Developed and implemented marketing strategies to increase sales.
- Created a customer loyalty program to reward repeat customers.
- Trained and managed shop staff, including delegating tasks and scheduling shifts.
- Maintained inventory levels by ordering stock as needed.
- Processed payments, calculated taxes, and prepared invoices for customers.
- Assisted with product development to create new items for the store.
- Planned in-store displays to attract shoppers and promote products.
- Organized special events such as promotional days or discounts to boost sales.
- Handled customer inquiries, complaints, and returns professionally.
- Provided excellent customer service to ensure customer satisfaction.
- Reviewed financial statements regularly to assess profitability of operations.
Education
Bachelor of Arts - Economics
Kurushetra University
India, HR03-1999
Skills
- Class 5 Driver's License
- Time management abilities
- Attention to Detail
- Customer Engagement
- Communication
- Time Management
- Customer Service
- Customer Relationships
- Professionalism
- Strategic Planning
- Financial Management
Availability
- Full time availability
- 7 days a week
Timeline
Warehouse Associate
DB Schenker
07.2024 - 10.2024
Delivery Agent
Uber
06.2024 - Current
Self Employed
Sona super store
05.2000 - 03.2024
Bachelor of Arts - Economics
Kurushetra University
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