Arvinder Singh
Cambridge,ON
Summary
Experienced Network Analyst exceptionally well-versed. Offering diverse experience of many years in the IT and hardware industry. Adept at hardware and software troubleshooting, employee training, quality assurance, and telecommunications support. Superb analytical, problem-solving and time management skills.
Overview
11
11
years of professional experience
Work History
Senior Network Engineer
Vendor Pass (HCL Technologies)
11.2023 - 02.2025
- Configured, monitored, and maintained routers, switches, firewalls, and load balancers.
- Provided technical support for local area networks, wide area networks, virtual private networks and other data communication systems.
- Participated in the development of standards for enterprise-wide networking solutions.
- Monitored system performance metrics using various monitoring tools.
- Implemented backup and disaster recovery plans for network infrastructure components.
- Collaborated with project teams on the design of new networks or modifications to existing ones.
- Analyzed traffic patterns to identify potential problems before they occur.
- Provided assistance with escalated help desk tickets related to networking issues.
- Maintained accurate inventory records of all network devices including configuration information.
Network Consultant
HCL Technologies
Noida, IN
10.2018 - 01.2022
- Handling all the escalations and network queries of customers.
- Configured and installed routers, switches, and wireless controllers.
- Provided technical support to clients with network-related issues.
- Managed and documented network systems and operational procedures.
- Managing Client DC, having both new ACI Pods and classic DC with Nexus 9k and 7k, plus management of wireless access points, with a good understanding of wireless controllers.
- Perform transition/migration, analyze all work plans, ensure an efficient transition to all networks, and perform tests on all network configurations and activities.
- Implementation and management of DNA-based 9500, 9300, and 9200 switches, and wireless networks in the customer's entire landscape for USA, Canada, and Mexico locations.
- Migration from local wireless controllers to centralized wireless controllers (5520, 9800) globally, and manage with DNA.
- Troubleshooting and managing DDI (DHCP, DNS, and IPAM) services on Infoblox.
- Deployed the ISE persona in the client environment, which includes the PAN, monitoring and policy service node, and created a guest access portal to allow guests to connect to the internet using the ISE authentication portal.
- Hands-on experience with Cisco DNA and ISE.
- Managing the network infrastructure, and pulling up inventory and audit reports.
- Excellent knowledge of the SolarWinds Orion platform.
Network Engineer
NEC Technologies Pvt. Ltd
Noida, India
10.2015 - 10.2018
- Provided detailed technical documentation (LLD), a run book including network diagrams, process flow charts, and procedural guidelines.
- Prepare, design, plan, and analyze the entire network infrastructure in the data center.
- Investigate the technical aspects and root cause of the problem, and initiate corrective action to solve it.
- Serves as a technical resource for the Network Operations team to provide solutions to complex hardware and firmware issues.
- Prepare activities, utilization, and weekly report for audit purposes.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Perform Data Center routine activities, and maintain the overall uptime of the Data Center.
- Collaborated with cross-functional teams to support network infrastructure for critical projects and initiatives.
Trainee Network Support
Inknowtech Pvt. Ltd (Mphasis Ltd.)
Noida, IN
01.2014 - 05.2015
- Identified issues, analyzed information, and provided solutions to problems
- Managing the corporate network infrastructure
- Monitored and maintain the overall Customer Network and helping all backend teams
- Creating and changing VLAN's as per the user's request and requirements
- Ensure timely and accurate communication to the customers are occurring
- Upgrading the latest IOS version of networking devices as per the new releases
Education
P.G Diploma - Cyber Security
Durham College
Oshawa, Canada08.2023
B. TECH - Computer Science
Punjab Technical University
Punjab06.2013
Skills
- Routing & Switching Protocols
- Network configuration
- Router management
- SNMP monitoring
- SolarWinds support
- Technical documentation
- LAN switching technologies
- Utilization management
- Wireless networks troubleshooting
- Traffic analysis
- Disaster recovery
- Technical support
- Network monitoring
- Documentation preparation
- Client collaboration
- Data center management
- Inventory management
- Secure network infrastructure
- Cloud-based service integration
- Technology upgrading
- Escalation handling
Accomplishments
- Recipient of the Achievers League Achievement Award in April 2021.
- From last 3 year continuously getting Distinguish Performer band in Annual appraisal at HCL.
- Received Star performer Award in June 2020 and May 2019.
Timeline
Senior Network Engineer
Vendor Pass (HCL Technologies)
11.2023 - 02.2025
Network Consultant
HCL Technologies
10.2018 - 01.2022
Network Engineer
NEC Technologies Pvt. Ltd
10.2015 - 10.2018
Trainee Network Support
Inknowtech Pvt. Ltd (Mphasis Ltd.)
01.2014 - 05.2015
P.G Diploma - Cyber Security
Durham College
B. TECH - Computer Science
Punjab Technical University