Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Relational Security Officer
Interior Health Authority
01.2025 - Current
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Relational security officer
Providence Health Care
08.2024 - Current
Conducted regular assessments to identify security risks and vulnerabilities in relationships and systems
Mediated conflicts and de-escalated situations between individuals to maintain relational harmony
Provided effective communication strategies to resolve disputes and enhance trust
Fostered trust within teams and between departments by promoting transparency and open communication
Ensured that individuals felt secure and valued, contributing to overall morale and cohesion
Monitored compliance with relational security protocols and guidelines to ensure all parties adhered to best practices
Developed and enforced relational security policies to safeguard personal and professional boundaries
Monitored relational interactions to identify potential threats to security and took proactive measures to prevent breaches
Utilized surveillance techniques to assess behavior patterns that could indicate relational risks
Raised awareness about the importance of maintaining secure and respectful relationships within the organization
Responded swiftly to breaches of relational security, managing incidents with discretion and professionalism
Documented and reported security incidents while recommending corrective actions to prevent future occurrences
Worked closely with traditional security teams to integrate relational security measures into the overall security framework
Collaborated with HR and leadership to address relational security concerns across departments
Maintained detailed logs and reports of relational security incidents and actions taken
Provided management with regular updates on relational security trends and potential threats
Ensured that all interactions were conducted with a high level of confidentiality and respect for privacy
Handled sensitive information with discretion to maintain the trust of all involved parties
Head of Office Administrator
Vancouver Fraser Port Authority
02.2023 - 07.2024
Tracked office supplies and restocked low items to keep team members on-task and productive.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Registration Clerk
Halifax Infirmary Hospital
03.2021 - 01.2023
Operated standard office software applications to compile data and prepare information and correspondence.
Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
Explained form wording to patients to help each understand information required.
Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
Assisted in processing patient payments via cash, checks and credit cards.
Processed medical records requests, assuring release only to appropriate parties proper authorization.
Education
Bachelor's Degree - Business Management
BCIT
12.2019
Certificate - Terminology
St Johns Ambulance
Vancouver, BC
Skills
Investigation documentation
Identification verification
Electronic surveillance
Visitor tracking
Certification
Driving Licence, 10/01/21, 10/01/26
Firearms License, 04/01/22, 10/01/29
Advanced Security Training License, 06/01/24, 06/01/26