Arvind Deep Singh
Burnaby,BC
Summary
Dynamic and results-oriented Floor Manager with 1+ years of experience to contribute exceptional leadership and management skills to a progressive organization. Proven track record of optimizing team performance, maximizing sales, and ensuring customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Floor Manager
Cactus Club Cafe
04.2023 - 05.2024
- Lead and supervise a team of servers, bartenders, and support staff to deliver outstanding guest service.
- Ensure seamless operations during shifts by effectively managing floor coverage, reservations, and guest flow.
- Train, coach, and mentor team members to uphold Cactus Club Cafe's service standards and policies.
- Monitor and manage dining room and bar areas to ensure cleanliness, organization, and compliance with health and safety regulations.
- Handle guest feedback and resolve any issues or complaints promptly and professionally.
Education
BBA - Marketing
Niagara College
Welland, ON04.2024
Skills
- Staff Training and Development
- Delegation and Supervision
- Health and safety compliance
- Food presentation
- Guest Relations
- Staff Motivation
- Budgeting and financial management
- Scheduling and labor control
- Customer Engagement
- Team Management
Certification
Smart Serve
Food Safe
Languages
English
Full Professional
Timeline
Floor Manager
Cactus Club Cafe
04.2023 - 05.2024
BBA - Marketing
Niagara College
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