Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Arvin Kainth

Merced

Summary

Accomplished and results-driven General Manager with 8 years of experience in the hospitality industry, including significant expertise in hotel operations, team leadership, and guest services.

Proven track record of delivering exceptional guest satisfaction, managing small to mid-sized teams, and overseeing complex remodeling projects, while ensuring compliance and safety across all property operations.

Holding a Bachelor of Science in Human Biology, with experience working in both academic and research lab settings, I bring a strong analytical mindset and a scientific approach to problem-solving.

Overview

8
8
years of professional experience

Work History

General Manager

Five Star Management
02.2017 - Current
  • Oversee the daily operations of hotel properties, managing a team of 20+ employees.
  • Create and manage payroll, schedules, and inventory systems to ensure operational efficiency.
  • Lead guest relations and ensure exceptional customer service, particularly for large tour groups.
  • Responsible for maintaining employee records, training new hires, and managing the hiring process.
  • Maintain a safe and compliant workplace environment for both guests and employees.
  • Act as the emergency contact for the properties in case of urgent situations.

Achievements:

  • Reduced operational costs by 20% through strategic scheduling and eliminating wasteful spending.
  • Consistently exceeded quarterly revenue targets by 15% or more.
  • Played a key role in hands-on remodeling and renovation projects, improving the overall guest experience and property value.

Education

Bachelor of Science - Human Biology

University of California, Merced
Merced, CA
05-2023

Skills

  • Microsoft Office (Excel, Word, PowerPoint)
  • Marriott PMS Systems, Choice Hotels PMS Systems
  • Budgeting & Financial Management
  • Team Leadership & Staff Training
  • Administrative skills
  • Team player
  • Operations/ staff management
  • Inventory control

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

General Manager

Five Star Management
02.2017 - Current

Bachelor of Science - Human Biology

University of California, Merced
Arvin Kainth