Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Languages
Timeline
Generic

ARVIN GILL

Mississauga,Canada

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, with proven time management and collaboration skills developed from sporting and volunteer engagements, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

Decor Event Planner/Coordinator

The Perfect Proposal

Worked with/helped clients to create an event plan that fit their need within their budget. Managed Inventory. Same day coordination of proposal.

Nike Athlete

Nike Clearance Store
06.2024 - 09.2024
  • Increased customer satisfaction by providing knowledgeable product recommendations and personalized shopping experiences.
  • Offered expert advice on athletic gear maintenance and care, prolonging the lifespan of customer purchases and fostering trust through shared knowledge.
  • Maintained a clean and visually appealing store environment, enhancing the overall shopping experience for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.

Sports Department/Customer Care

Canadian Tire
09.2022 - 01.2024
  • Greet customers and assist them with any inquiries or needs they have regarding sports equipment and accessories
  • Provide knowledgeable advice to customers on a wide range of sports products, helping them make informed decisions
  • Keep the department clean, organized, and safe for employees and customers alike
  • Work closely with other associates and management to achieve departmental and store goals

Education

BSc - Computer Science

Wilfrid Laurier University
Waterloo, ON
01.2027

Ontario Secondary School Diploma -

St. Francis Xavier Secondary School
Mississauga, ON
01.2023

Skills

  • Reliable
  • Problem Solving
  • Leadership
  • Communication
  • Time Management
  • Hard Working
  • Computer skills
  • Organized
  • Decision Making
  • Public Speaking

References

  • Jasmin Brar, Owner, The Perfect Proposal, 416-841-4060
  • Donte Morgan, Store Manager, Canadian Tire, 416-453-6683
  • Nike Clearance Store, Dixie Outlet Mall, 905-271,5324

Hobbies and Interests

  • Tagging - Air Cadets, 800 Black Forest Squadron, Mississauga, ON, September 2017 - June 2020, As part of the Royal Canadian Cadet Program participated in various fundraising activities which enhanced my leadership, public speaking, communication skills. Lead and participated in various group activities such as gliding, flying and adventure training.
  • Ice Hockey - Applewood Coyotes, Mississauga Hockey League (MHL), Mississauga, ON, September 2012 - May 2023, Experienced hockey player skilled at performing well in a team setting or self-directed. Extension knowledge of the U18 Division acquired 11 years of playing experience.

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
French
Full Professional

Timeline

Nike Athlete

Nike Clearance Store
06.2024 - 09.2024

Sports Department/Customer Care

Canadian Tire
09.2022 - 01.2024

Decor Event Planner/Coordinator

The Perfect Proposal

BSc - Computer Science

Wilfrid Laurier University

Ontario Secondary School Diploma -

St. Francis Xavier Secondary School

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ARVIN GILL