Arveen Mander
743 11 Street SE, Medicine Hat,AB
Summary
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
3
3
years of professional experience
Work History
Team Member
Tim Hortons
11.2023 - Current
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Customer Service Representative
Bank Of Baroda
07.2022 - 08.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Business Administration Diploma - Finance
Medicine Hat College
Medicine Hat, AB04-2025
High School Diploma -
Manas Sthali Public School
Bareilly, India06-2022
Skills
- Customer service
- Cash handling
- Creative thinking
- Teamwork and collaboration
- Problem-solving
- Positive attitude
Languages
English
Punjabi
Hindi
Timeline
Team Member
Tim Hortons
11.2023 - Current
Customer Service Representative
Bank Of Baroda
07.2022 - 08.2023
Business Administration Diploma - Finance
Medicine Hat College
High School Diploma -
Manas Sthali Public School
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