Arvand Karimzadeh

- Developed strong relationships with customers through high levels of customer service.

- Assisted customers with completing loan applications and other paperwork.

- Proactively identified solutions for customers experiencing credit issues.

- Created strategies to develop an expand existing customer sales, resulting in increase in annual sales.

- Explained very technical financial information to applicants in easy-to-understand language.

- Greeted store customers promptly and responded to questions with knowledgeable service

- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.

- Maintain in-depth knowledge of both Rogers telecommunication and bank products, services and best practices.

- Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage

- Created weekly and monthly reports and presentations

- Managed daily office operations and maintenance of equipment

- Planned meetings and prepared conference rooms