Arushi Jolly
Brampton
Summary
Motivated and enthusiastic university student with a strong academic background and a passion for learning. Friendly and positive with excellent communication skills, dedicated to providing outstanding service and support. I excel in adapting to fast-paced environments and am committed to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Ordertaker
Airline Limousine Service
08.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Newcomer Volunteer
Radiance Immigration Solutions
09.2023 - 12.2023
- Assisted with special events and programs for newcomers in Canada, focusing on cultural integration.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information on available services for newcomers.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Education
Bachelor in Health Sciences - Health Sciences
Western University
London, ON04-2028
High School Diploma -
Castlebrooke Secondary School
Brampton, ON06-2024
Skills
- Customer Service
- Fast Learner
- Excellent Communication
- Energetic and Dependable
- Computer Proficiency
- Time-Management
- Payment Processing
- Teamwork and Collaboration
Languages
English
Hindi
Punjabi
French
Timeline
Newcomer Volunteer
Radiance Immigration Solutions
09.2023 - 12.2023
Ordertaker
Airline Limousine Service
08.2022 - Current
Bachelor in Health Sciences - Health Sciences
Western University
High School Diploma -
Castlebrooke Secondary School
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