Arunita Dutta

• As a manager, handling a team of 10 healthcare professionals, including doctors, nurses, medical assistants, and administrative staff.
• Providing leadership, guidance, and mentorship to ensure cohesive team functioning and high morale. Conducting regular team meetings to communicate updates, resolve issues, and foster a collaborative environment.
• Overseeing daily clinic operations, ensuring smooth patient flow and efficient use of resources.
• Developing and implementing operational procedures to optimize patient scheduling, registration, and billing processes. Monitoring clinic metrics and performance indicators to identify areas for improvement and implement corrective actions.
• Ensuring adherence to healthcare regulations, standards, and guidelines.
• Conducting periodic audits and assessments to maintain compliance and mitigate risks related to patient safety and confidentiality. Assisting in budget planning and management, monitoring expenses, and optimizing resource allocation to achieve financial objectives. Handling the rejected insured billings, re-submitting them and submitting the remittance.
• Participating in quality improvement projects and initiatives aimed at enhancing clinical outcomes, patient safety, and service delivery.
• Dealing with different billings of insurances such as ICBC, WCB, Ontario and WorkSafe BC etc.
• Trained new employees on proper protocols for handling confidential information.

• Scheduled and booked appointments over the phone & in person for 10 providers (General Physicians, RNs & NPs.
• Scheduled and coordinated the patient appointments and maintained the integrity and confidentiality of patients and physicians. Managed the patient records and ensuring accuracy and confidentiality.
• Performed general administrative tasks such as filing, data entry, and organized documents.
• Measured height, weight, and blood pressure of patients and updated the vitals on OSCAR and OSCAR Pro for adults and infants.
• Maintained the referral patients and documented their visits and lab reports. Prepared for PAP tests, autoclave, pregnancy samples, and maintained the inventory of medical equipment.
• Entered patient data into electronic health record system, displaying proficiency with medical software applications.

• As a healthcare operations manager, handled the team of 40 members and managed virtually the administrative tasks of various global providers.
• Worked with General Physicians, Physiotherapists, Nurse Practitioners, OBGYNs, Chiropractors, Acupuncture, Skin Aesthetics, Rejuvenation skin, hair and laser centre, cosmetic clinics and other specialists.
• Kept track of and organising medical records, such as research reports, investigator brochures, clinical trial procedures, and regulatory filings. Answered questions about clinical data, medical literature, and product information from stakeholders, patients, and healthcare professionals.

Examine clients' medical histories, activity levels, sleep patterns, and eating habits to provide a comprehensive picture of their nutritional needs.

· Inform clients about how diet affects health by offering advice based on research and useful suggestions.

Create and implement individualized nutrition regimens based on dietary requirements, medical circumstances, and personal objectives.

· To guarantee goal achievement and adherence, provide clients with continuing nutrition counseling and behavior-change assistance.

Create and deliver educational materials about nutrition, such as webinars, bulletins, and brochures.

· To guarantee integrated patient care, work together with doctors, nurse practitioners, and other allied health specialists.

• Assisted in the recruitment process for new healthcare professionals.