Summary
Overview
Work History
Education
Skills
Career Overview
Timeline
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ARUN VISHAL LAKSHMI NARAYANAN

London,Canada

Summary

A personality with quick learning abilities and the capability to cope up with the environment. Also possess a cheerful outlook and experience in collaborating with Project Management, Project Accounting, and Customer Relationship Management and is seeking a position to utilize skills and abilities in the industry that offers professional growth while being resourceful, innovative, and flexible. Able to work individually as well as in a group-type setting without conflicts.

Overview

5
5
years of professional experience

Work History

Shift Lead and Quality Inspector

RLS Quality and Service Schaeffler Canada
09.2022 - Current
  • Performed routine quality assessments on incoming materials and outgoing services and products
  • Approved in-process production by confirming specifications; conducted visual and measurement tests; communicated required adjustments to the production supervisor
  • Approved finished products by confirming specifications; conducted visual and measurement tests; returned products for re-work; confirmed re-work
  • Documented inspection results by completing reports and logs; summarized re-work and waste; inputted data into quality database
  • Maintained a safe and healthy work environment by following standards and procedures; complied with legal regulations
  • Updated job knowledge by participating in educational opportunities; read technical publications
  • Accomplished quality and organization mission by completing related results as needed

Customer Service Representative

Sobeys
09.2021 - 09.2022
  • Provided exceptional customer service by addressing approximately 50 inquiries and resolving issues in a timely manner each day.
  • Accurately processed a wide range of transactions, including cash, debit, and credit, averaging 100 transactions per day while maintaining precision and compliance with company procedures.
  • Managed customer complaints with professionalism and empathy, ensuring swift resolution for approximately 20 complaints daily and fostering long-term loyalty.
  • Assisted in inventory control by overseeing stock replenishment and maintaining visually appealing product displays
  • Actively promoted loyalty programs and special offers, contributing to increased customer engagement and repeat business
  • Assisted in training new staff on product knowledge and customer service best practices

Executive Operation Manager

HNO Projects India Pvt Ltd
03.2020 - 08.2022
  • Handled Vocational Projects for HNO Projects as an Operations Manager
  • Led a team of volunteers in executing community-focused initiatives, enhancing operational efficiency and project delivery
  • Drafted contractual agreements such as MOU
  • Organized fundraising events, achieving significant community engagement and exceeding financial goals
  • Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
  • Developed comprehensive risk mitigation plans to maintain business continuity during unforeseen events or disruptions.
  • Provided critical support to executive leadership during periods of organizational growth and restructuring.

Education

CRM Tools And Technology -

Fanshawe College
London, Ontario
04.2023

International Business Management -

Fanshawe College
London, Ontario
01.2022

B.COM - Corporate Secretaryship

The New College
Chennai, India
04.2021

Skills

  • MS Project
  • MS Office
  • Google Worksheet
  • Outlook
  • Data Analysis
  • Multi-tasking Skills
  • Documentation Skills
  • Time Management
  • Collaborative Problem Solving
  • Employee Training
  • Maintaining Roles and Responsibilities
  • Decision-Making capabilities
  • Active Listening Skills
  • Customer service focus
  • Communication Skills
  • Organization Skills

Career Overview

Versatile professional with expertise in project management, customer service, and quality control. Demonstrated success in driving operational efficiency, resolving customer issues, and fostering team collaboration. Eager to leverage skills in a dynamic environment that encourages growth and innovation

Timeline

Shift Lead and Quality Inspector

RLS Quality and Service Schaeffler Canada
09.2022 - Current

Customer Service Representative

Sobeys
09.2021 - 09.2022

Executive Operation Manager

HNO Projects India Pvt Ltd
03.2020 - 08.2022

CRM Tools And Technology -

Fanshawe College

International Business Management -

Fanshawe College

B.COM - Corporate Secretaryship

The New College

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