Arun Vijayabaskar

Digital Procurement & Integration Manager

Experienced in leading global digital transformation initiatives across procurement and supply chain functions. Proven expertise in implementing and integrating enterprise platforms, driving automation, and ensuring tax and compliance alignment across regions.

Key Responsibilities & Achievements:

• Digital Procurement Platforms: Led end-to-end implementation and optimization of Coupa, SAP S/4HANA, and Oracle procurement solutions to streamline sourcing, supplier management, and spend visibility.
• Integration & Middleware: Designed and managed robust integration architectures using Mulesoft, SAP PI, and IBM Datastage to enable seamless data flow across ERP, procurement, and third-party systems.
• Automation & Intelligence: Delivered intelligent automation solutions using WorkFusion RPA and AI chatbots to enhance operational efficiency and user experience in procurement workflows.
• Tax & Compliance: Configured and maintained Vertex and LATAM tax solutions (Brazil, Argentina), ensuring accurate tax calculation and regulatory compliance across geographies.
• Supplier Enablement: Enabled supplier connectivity through cXML, punchouts, and hosted catalogs, improving catalog accuracy and procurement cycle times.
• Cloud & Interface Solutions: Integrated cloud-based platforms such as Tymetrix, Calero, and Transporean to support legal spend management, telecom expense tracking, and logistics optimization.
• Data & Reporting: Developed BI dashboards, audit logs, and RCCA (Root Cause & Corrective Action) documentation to support data-driven decision-making and continuous improvement.
• Leadership & Stakeholder Engagement: Managed cross-functional global teams, mentored junior staff, and engaged with clients to align digital strategies with business goals.

• Develop business architecture using requirements such as scope, processes, Alternatives, and risks
• Analyze client's business requirements and processes through document analysis, interviews, workshops, and workflow analysis
• Customization of Webform, forms, Items, PO Liquid Template, Managing the Tolerances and invoice Presentations in Coupa. Creating new Punchouts and managing the same
• Conduct 5+ levels of testing including functional, regression, user acceptance, integration, and performance to verify the client's needs are met
• Coordinating integration testing of interfaces between Coupa and other application(s)
• Coupa Upgrades (3 Times a year), Incident Management, Problem Management, Monitoring and Maintaining Sandbox
• Audit – Regulatory and compliance support, Monitoring Integrations, Coordination with Coupa Product team for Product tickets, BI Reporting & Deployments
• Build familiarity with the business process flows and the business processes supported by the Coupa application to successfully facilitate application support
• Coupa Rollout & Support to multiple clients in Retail, Banking and Manufacturing Industries
• Support for GBS Shared Services and Regional Project/Implementation Teams
• Enable cXML Suppliers, Punch outs, Webforms, Catalogues, Contracts linkage and Coupa Supplier Portal. Enable PO cXML, invoice transmission process, compliant invoicing, and invoice posting in SAP, Oracle and Non SAP ERP Systems
• Integration / Implementation of ERP and automated Information technology systems and components with Coupa using Middleware tool (SAP PI & Data stage)
• Log analysis/Audit Reports generation
• Perform operational (configuration) and administrative responsibilities for supported application - includes monitoring data
• Handling RCCA documentation, Incident Management & Problem Management
• Reconciliation of lookup values

• Help customers focus on their goals and drive the implementation towards a successful, on-time implementation
• Forge strong partnerships with customers and colleagues
• Lead all aspects of implementation and complete all Coupa configuration components (from Coupa system setup to supplier enablement)
• Engage customers in enlightened business need discussions versus feature/ function basics
• Provide technical and functional expertise to customers during the implementation process
• Provide a strong technical understanding of our product with the ability to discuss and demonstrate the full Coupa platform and how it may be configured to meet a customer’s business needs
• Create and/or improve implementation templates, training and presentations
• Follow Coupa implementation methodology for all customers and tailor to meet each customer’s unique business needs
• Share relevant prior experiences with customers and colleagues
• Provide assistance to colleagues where needed
• Work well in both individual and team settings both on and off client site
• Provide Coupa platform demonstrations and various trainings

• A competent professional with nearly 7 years of experience in Supply Chain Management and compliance structure
• Handling team of 7 resources catering over UK region
• Resourceful at sustaining wonderful Business Relationship with Internal and External Customers to achieve Quality and Service norms by resolving their service related critical issues
• Possess excellent Interpersonal, Communication, People Management and Organizational skills
• Freelancing SAP business one implementation projects
• COUPA Development and Testing
• Service Now Reporting and Tool Migration