Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Arun sharma

Calgary

Summary

Dynamic and results-oriented professional with extensive experience in retail and warehouse operations, notably with Mittal Mall and Amazon. Excelled in customer service and teamwork, significantly enhancing customer satisfaction and collaborating effectively to surpass sales targets. Demonstrated prowess in time management and problem-solving, ensuring efficient inventory control and operational excellence.

Overview

14
14
years of professional experience

Work History

Warehouse Associate

Amazon
08.2024 - 01.2025
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Sales Associate

Mittal Mall
02.2011 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Collaborated with team members to achieve monthly sales targets.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Bachelor Of Commerce - Accounting And Finance

Punjabi Univercity
India.
05.2010

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Verbal/written communication

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Warehouse Associate

Amazon
08.2024 - 01.2025

Sales Associate

Mittal Mall
02.2011 - 05.2024

Bachelor Of Commerce - Accounting And Finance

Punjabi Univercity

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Arun sharma