Arun Sharma
Calgary,AB
Summary
Accomplished Deputy Manager at HDFC BANK Ltd.-INDIA, adept in operations management and fostering strong stakeholder relationships, significantly enhancing customer satisfaction and team performance. Skilled in cost analysis and task delegation, I excel in driving performance improvements and operational excellence, as demonstrated at Muthoot Finance Ltd.
Overview
13
13
years of professional experience
Work History
Deputy Manager
HDFC BANK Ltd.-INDIA
05.2021 - 03.2024
- Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
- Supervised and motivated staff employees.
- Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
- Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
- Oversaw daily operations of the department, ensuring maximum productivity and adherence to company policies.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
Assistant Branch Manager
Muthoot Finance Ltd.
01.2011 - 05.2021
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
Education
Bachelor of Accounting - Commerce And Business Administration
Brijindera College Faridkot India
India04.2010
Skills
Cost analysis and savings
Operations Management
Decision-making capabilities
Performance Improvements
Task Delegation
Timeline
Deputy Manager
HDFC BANK Ltd.-INDIA
05.2021 - 03.2024
Assistant Branch Manager
Muthoot Finance Ltd.
01.2011 - 05.2021
Bachelor of Accounting - Commerce And Business Administration
Brijindera College Faridkot India
Similar Profiles
SARVANI POORNA AKHILA DODDISARVANI POORNA AKHILA DODDI
Deputy Manager at HDFC BANK Ltd.-INDIADeputy Manager at HDFC BANK Ltd.-INDIA
SUVEER PRATAP SINGHSUVEER PRATAP SINGH
Branch Operation Manager at HDFC BANK Ltd.-INDIABranch Operation Manager at HDFC BANK Ltd.-INDIA
Vineetha V Nair Vineetha V Nair null
Assistant Manager at HDFC BANK Ltd.-INDIAAssistant Manager at HDFC BANK Ltd.-INDIA
Jatin ShahJatin Shah
Branch Manager at HDFC BANK Ltd.-INDIABranch Manager at HDFC BANK Ltd.-INDIA
Pranjali AmbekarPranjali Ambekar
Senior Manager at Capgemini Canada INCSenior Manager at Capgemini Canada INC