ARUN RAJ NAIR
Toronto,ON
Summary
Detail-oriented HR professional with expertise in HR operations, recruitment, and employee lifecycle management. Skilled in coordinating interviews, managing ATS systems, and preparing HR documentation. Collaborates effectively with cross-functional teams to enhance employee engagement and streamline HR processes.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Sales Associate
Bell Canada
ON
09.2024 - Current
- Promoted and sold Fiber, Internet, TV, Mobility, and Home Phone solutions while identifying upsell and cross-sell opportunities to enhance customer value.
- Achieved and exceeded weekly sales and outreach targets through disciplined follow-up and relationship building.
- Generated new business opportunities through outbound residential prospecting and lead-based outreach, contributing to overall sales growth.
- Qualified prospects by identifying customer needs, budget, and service requirements.
- Acted as brand ambassador for Bell, delivering high-quality customer experiences that fostered customer loyalty.
Sales Representative
Eastcore Inc.
NS
10.2023 - 09.2024
- Converted qualified inbound and outbound leads into revenue-generating sales opportunities.
- Clarified pricing, promotions, and value propositions to prospective customers, enhancing their understanding and decision-making.
- Managed sales activities and pipeline using Sales Rabbit CRM, ensuring timely follow-ups and deal progression.
- Cultivated long-term customer relationships, driving repeat business and strengthening retention rates.
- Provided consistent service, competitive pricing, and post-sale follow-ups to retain customers and foster loyalty.
Assistant HR - Recruitment & Other Projects
KAPICO Group Holding
Shuwaikh, Kuwait
06.2021 - 09.2023
- Supported end-to-end HR operations across recruitment, onboarding, employee lifecycle management, and HR administration.
- Managed ATS and HRMS systems, ensuring accurate employee data, timely updates, and compliance with internal policies.
- Acted as a point of contact for day-to-day HR inquiries, providing timely support to employees and management.
- Implemented salary chart, organization chart, travel policy, joining contract policy.
- Managed job portals to maintain visibility and engagement across multiple platforms.
- Collaborated with payroll and administrative teams to ensure correct setup of new hires, transfers, and promotions.
- Coordinated employee engagement initiatives, welfare activities, and internal programs to enhance employee experience.
- Manages all associated vendors, builds relationships and negotiates contracts.
HR Generalist
KAPICO Group Holding
Shuwaikh, Kuwait
05.2018 - 06.2021
- Managed day-to-day HR inquiries and provided high-quality employee support to enhance overall employee experience.
- Maintained and updated HR policies, procedures, forms, and employee handbooks to ensure compliance with organizational standards.
- Implemented salary structures, org charts, travel policies, and performance evaluations.
- Led mass data updates, restructures, redundancies, and on-boarding/off-boarding transitions.
- Oversaw entry-exit processes to ensure compliant transitions and a seamless experience for departing and incoming employees.
- Led ISO 9001:2015 QMS certification implementation.
Education
MBA - Marketing & HR
IFIM B-School
India04-2017
B.Tech - Electronics and Instrumentation
Saintgits College Of Engineering
India05-2014
Skills
- Recruitment
- Onboarding/Offboarding
- Employee relations
- Performance Management
- HR Operations
- Employee Lifecycle Administration
- HRMS/ATS Management
- Project Management
- Administration
Tools
- MS Office Suite
- Adobe Illustrator
- Social Media (LinkedIn, Indeed)
- Spreadsheets
- SAP
- HRIS and Workforce
- OrderMAX and OrderView
Volunteer Experience
Sports Organizer, Kuwait 2018-2023
Tournament Organizer. 5+ years managing cricket leagues. Introduced CricClubs app to digitize scoring, fixtures, and player coordination.
Event & Trade Show Coordinator, KAPICO Group, Kuwait - 2022 & 2023
Planned, organized, and executed automotive trade shows, product launches, and dealer events to support business development and brand growth., Supported event logistics including venue coordination, promotional materials, product demos, and scheduling.
Community & Sports Event Organizer, Nova Scotia Community Programs, Canada - 06/2023 & 06/2024
Organized and supported community sports events and tournaments, coordinating schedules, registrations, and participant communication. Worked with sponsors, volunteers, and local partners to ensure smooth execution of events., Promoted events through direct outreach and social media, increasing participation and engagement.
Languages
English
Full Professional
Malayalam
Native/ Bilingual
Hindi
Professional
Tamil
Professional
Certification
ISO 9001-2015 QMS Certified
Timeline
Sales Associate
Bell Canada
09.2024 - Current
Sales Representative
Eastcore Inc.
10.2023 - 09.2024
Assistant HR - Recruitment & Other Projects
KAPICO Group Holding
06.2021 - 09.2023
HR Generalist
KAPICO Group Holding
05.2018 - 06.2021
MBA - Marketing & HR
IFIM B-School
B.Tech - Electronics and Instrumentation
Saintgits College Of Engineering