Arun Kemidi
Business Consultant
Mississauga,ON
Summary
Business consultant with 5 years of experience in process improvement design and greasures. Designed, developed and implemented global CRM strategies and reduced the number of support tickets by 15% Successfully coached and trained junior business consultants. Entrepreneurial attitude towards challenges. Excellent communication and presentation skills. Proficient in English,Telugu and Hindi.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
4
4
Certifications
Work History
Management Consultant
XYZ Consulting. Ontario, Canada
Toronto, ON
05.2016 - 07.2022
- Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Gathered, documented and modeled data to assess business trends.
- Improved product development process by incorporating design for Six Sigma.
Junior Management Consultant
XYZ Consulting. Ontario, Canada
Toronto, ON
02.2014 - 05.2016
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Saved $700K by implementing cost-saving initiatives that addressed long-standing problems.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Resolved problems, improved operations and provided exceptional service.
Education
Post-Graduation Diploma - Project Management
Durham College
Oshawa, ON 01.2013 - 09.2013
Data Analytics For Business Decisions
Durham College
Oshawa, ON 05.2012 - 12.2012
Skills
Excellent knowledge of process improvement and organizational redesign
Strong analytical, problem solving and reporting skills (SAS)
Excellent communication skills both oral and written and interpersonal skills
Certification
Program Management Professional
Timeline
Management Consultant
XYZ Consulting. Ontario, Canada
05.2016 - 07.2022
Junior Management Consultant
XYZ Consulting. Ontario, Canada
02.2014 - 05.2016
Post-Graduation Diploma - Project Management
Durham College
01.2013 - 09.2013
Data Analytics For Business Decisions
Durham College
05.2012 - 12.2012