Working for an organization provides me with the opportunity to improve my skills and knowledge to grow along with the organization's objective.
Overview
4
4
years of professional experience
Work History
Store Manager
Punnackal Electricals
05.2022 - 05.2023
Task: Managed the day-to-day operations of the store, overseeing staff and ensuring excellent customer service
Action: Resume and Job Help
Supervised store staff, provided training, and set performance targets
Enhanced store displays and implemented marketing strategies to increase sales
Managed inventory control, cash control, and store opening and closing procedures.
Result: Successfully boosted store sales by 20% within the first six months of tenure and maintained high customer satisfaction ratings.
Receptionist
Ecodent Multi Speciality Dental Clinic
04.2019 - 03.2022
Task: Responsible for handling front desk duties and ensuring a smooth patient check-in/check-out process
Action: Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Managed phone calls and inquiries, providing excellent customer service
Maintained patient records and ensured accurate billing
Result: Improved the overall efficiency of the clinic's front desk operations, resulting in enhanced patient satisfaction and a well-organized administrative system.
Education
Bachelor's degree -
B.COM -
University of Calicut
05.2022
Postgraduate Certificate - Financial Technology
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04.2024
Skills
Hard working and positive attitude
Strong motivational, leadership and multitasking skills
Excellent communication skills in English, Malayalam, and Hindi
Ability to work as an individual as well as in a group
Good computer knowledge
Excellent customer service skills
Excellent stock management
Able to provide custom service
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Store Manager
Punnackal Electricals
05.2022 - 05.2023
Receptionist
Ecodent Multi Speciality Dental Clinic
04.2019 - 03.2022
Bachelor's degree -
B.COM -
University of Calicut
Postgraduate Certificate - Financial Technology
Conestoga College Institute of Technology And Advanced Learning
Sr Accounts & Finance at WORLDWIND ELECTRICALS PVT LTD AND WORLDWIND HEAVY ELECTRICALS LLPSr Accounts & Finance at WORLDWIND ELECTRICALS PVT LTD AND WORLDWIND HEAVY ELECTRICALS LLP