ARUN JOSE
Vancouver,British Columbia
Summary
Value and purpose-driven management professional having expertise in developing and coordinating projects, providing consultancy support, building and maintaining stakeholder relationships, managerial and administrative assistance, people management, and content development, gained across 20 years of engagement with small and medium organizations and projects.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
Team Member (Production)
Value Village
10.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Assisted customers in selecting merchandise best suited to needs.
- Fostered positive work environment, leading by example and offering support to team members as needed.
Freelance Consultant (Content)
Freelance
04.2020 - 08.2022
- Offered project coordination and consulting services to clients in the areas of content development.
- Engaged in ideation and development of digital content, reports, and presentations.
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Conducted thorough market research and analysis, providing valuable insights for client decisionmaking.
- Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
- Delivered comprehensive reports and presentations to stakeholders, providing insights and actionable recommendations for business improvement.
HR Manager
TiaTech Health Technologies Pvt. Ltd
08.2019 - 03.2020
- Developed operational processes and policies that brought about a 10% increase in intake and retention within a period of 3 months.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops for employees at all levels within the organization.
- Improved workplace culture through the development and implementation of diversity initiatives.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
Freelance Consultant (Content and Projects)
Freelance
12.2015 - 08.2019
- Offered consulting and business analysis services to clients in the areas of project development and content creation.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Delivered comprehensive reports and presentations to stakeholders, providing insights and actionable recommendations for business improvement.
- Engaged in the development and implementation of projects from social and business sectors.
- Involved in ideation, planning, and development of projects and prepared informational documents.
- Wrote and finalized project proposals, plans, and detailed project reports.
- Developed and coordinated qualitative research and analysis.
- Coordinated and handled project team communications and stakeholder engagements.
- Conducted in-depth market research to identify emerging trends, enabling clients to adapt and stay ahead in competitive industries.
Consultant & Head (Administration)
Ajimo Consulting
01.2007 - 12.2015
- Managed client relations and administrative aspects of the consultancy, guaranteeing effective and successful project outcomes.
- Handled stakeholder communication and coordination through the entire project life cycle.
- Supported clients in getting financial assistance for their projects.
- Enabled effective and efficient content development, data analysis, and content management for the firm.
- Was instrumental in the research, business analysis, and presentation aspects of the project plan development and project documentation.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Gathered, organized and input information into digital database.
- Devised and implemented processes and procedures to streamline operations.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Educated staff on organizational mission and goals to help employees achieve success.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Created and managed project plans, timelines and budgets.
- Generated reports detailing findings and recommendations.
- Evaluated customer needs and feedback to drive product and service improvements.
- Directed market entry strategies for clients looking to expand into new territories, ensuring compliance and cultural alignment.
Project Coordinator
Codea Technologies
08.2006 - 01.2007
- Coordinated the project team and handled the administrative aspects of the project office.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Kept corporate and client information confidential, adhering to data safety measures.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Public Relations Officer
Rajagiri College of Social Sciences
03.2005 - 07.2006
- Involved in guest relations, web content development, communication (internal and external), and coordination of in-house events.
- Responsible for liaison activities of the college and principal's office.
- Supported PR function by helping develop and execute campaigns, publications, and initiatives that improved the brand.
- Facilitated courses in two departments of the college.
Education
Graduate Diploma - Green Business Management And Sustainability
Kwantlen Polytechnic University
Surrey, BC 09.2022 - 05.2024
Certificate Program - Corporate Social Responsibility
Indian Institute of Corporate Affairs (IICA)
Gurgaon, India 07.2020 -
Masters - Human Resource Management (HRM)
Mahatma Gandhi University
Kerala, IndiaSkills
Project Coordination
Problem-Solving
Project Management
Decision-Making
Teamwork and Collaboration
Flexible and Adaptable
Strategic Planning
Critical Thinking
Stakeholder relationship management
Project Scheduling
Cultural Sensitivity
Status Reporting
Volunteer Experience
Environment Committee Volunteer, Vancouver Folk Music Festival (VFMF) 2023, Vancouver, Canada, 07/15/23, 07/17/23, Supported and participated in the effort to maintain and keep the venue clean and environment friendly., Worked in four shifts (12 hours) from July 15th to July 17th.
Languages
English
Full Professional
Hindi
Limited Working
Timeline
Team Member (Production)
Value Village
10.2022 - Current
Graduate Diploma - Green Business Management And Sustainability
Kwantlen Polytechnic University
09.2022 - 05.2024
Certificate Program - Corporate Social Responsibility
Indian Institute of Corporate Affairs (IICA)
07.2020 -
Freelance Consultant (Content)
Freelance
04.2020 - 08.2022
HR Manager
TiaTech Health Technologies Pvt. Ltd
08.2019 - 03.2020
Freelance Consultant (Content and Projects)
Freelance
12.2015 - 08.2019
Consultant & Head (Administration)
Ajimo Consulting
01.2007 - 12.2015
Project Coordinator
Codea Technologies
08.2006 - 01.2007
Public Relations Officer
Rajagiri College of Social Sciences
03.2005 - 07.2006
Masters - Human Resource Management (HRM)
Mahatma Gandhi University