Arul Kumaran Marimuthu
Calgary
Summary
Highly proactive manager with 18 years of experience in team leadership in Hotel industry. Background includes sales, management and customer service in fast-paced settings.
Overview
18
18
years of professional experience
Work History
Restaurant General Manager
Dennys Restaurant
01.2019 - Current
- Carefully interviewed, selected, trained, and supervised staff.
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Correctly calculated inventory and ordered appropriate supplies.
General Manager
Pizza Hut
08.2010 - 12.2018
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented operational strategies and effectively built customer and employee loyalty.
Manager
Hot Breads
03.2005 - 11.2010
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Education
Bachelor of Science - Hospitality Management
Madras University
03.2004
Skills
- Shipment Preparation
- Network Switches
- Manage Promotions
- Anticipating Problems
- Customer Loyalty
- Menu Pricing and Writing
Timeline
Restaurant General Manager
Dennys Restaurant
01.2019 - Current
General Manager
Pizza Hut
08.2010 - 12.2018
Manager
Hot Breads
03.2005 - 11.2010
Bachelor of Science - Hospitality Management
Madras University
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