Summary
Overview
Work History
Skills
Timeline
Generic

Arturo Pauleycruz

Thermal

Summary

Dynamic and dedicated professional with extensive experience at Chevron, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Recognized for maintaining accurate cash drawer balances and fostering positive customer relations, contributing to increased sales and repeat business.

Overview

4
4
years of professional experience

Work History

Cashier

Chevron
06.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Increased sales of promotional items by informing customers about current offers.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.

Jbpools

Jbpoolscontruction
01.2022 - 11.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.

Landscaper

Immaculate Landscape
01.2021 - 08.2022
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
  • Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
  • Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
  • Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
  • Provided exceptional customer service during consultations to assess property needs accurately and recommend suitable landscaping solutions.
  • Trained new team members on best practices in landscaping techniques ensuring consistent quality across all projects.
  • Installed lights, sprinklers and other outdoor features based on requirements.
  • Inspected gardens for pests, weeds and diseases.
  • Applied fertilizers and pesticides to outdoor areas according to safety standards.
  • Prepared soil for planting and sowing.

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money handling
  • Customer relations
  • Cash register operation
  • Order taking
  • Product knowledge
  • Refunds and exchanges
  • Payment processing
  • Product restocking
  • Merchandise restocking
  • Cash drawer balancing
  • POS system operations
  • Refund handling
  • Guest inquiries
  • Attention to detail
  • Inventory control
  • Order packaging
  • Loss prevention
  • Credit card processing
  • Credit and cash transactions

Timeline

Cashier

Chevron
06.2023 - Current

Jbpools

Jbpoolscontruction
01.2022 - 11.2023

Landscaper

Immaculate Landscape
01.2021 - 08.2022

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Arturo Pauleycruz