Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
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Arturo Orozpe-López

Toronto,ON

Summary

Dedicated Customer Service Representative that enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

Overview

4
4
years of professional experience

Work History

Certified Trainer Cook

Chipotle Mexican Grill
07.2023 - Current
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Meat and Seafood Clerk

Real Canadian Superstore
05.2022 - 08.2022
  • Boosted customer satisfaction in weekly surveys.
  • Restocked products based on available inventories and customer demands.
  • Maintained excellent levels of food safety by frequently checking product dates and temperatures.


Customer Service Representative

Peavey Mart
07.2020 - 08.2021
  • Employee of the week 5 times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.


Education

Honours Bachelor's of Science - Computer Science

University of Toronto
Toronto, ON
04.2028

Skills

  • Fluent in English and Spanish
  • Calm and Professional Under Pressure
  • Safe Food Handling
  • Quick Learner

REFERENCES

REFERENCES AVAILABLE UPON REQUEST

Timeline

Certified Trainer Cook

Chipotle Mexican Grill
07.2023 - Current

Meat and Seafood Clerk

Real Canadian Superstore
05.2022 - 08.2022

Customer Service Representative

Peavey Mart
07.2020 - 08.2021

Honours Bachelor's of Science - Computer Science

University of Toronto

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Arturo Orozpe-López