Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Arturo Guerrero Martinez

Arturo Guerrero Martinez

Santa Cruz

Summary

- Dynamic and results-driven professional with extensive experience at Whole Foods Market Inc. Proven expertise in customer service excellence and new hire training. Skilled in kitchen equipment operation and maintenance, ensuring high efficiency and safety. Recognized for optimizing workflows and enhancing guest experiences in fast-paced environments. Fluent in bilingual communication.


- Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.


- As bilingual retail worker, brings valuable experience in managing customer transactions and providing exceptional service. Known for strong teamwork and results-driven approach, adaptable to changing store needs. Reliable in handling cashier duties and addressing customer concerns with effective communication skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Prepared Foods Team Member

Whole Foods Market Inc
06.2024 - 09.2025
  • Maintained high level of efficiency in fast-paced work environment.
  • Trained new staff on food preparation and safety procedures.
  • Greeted customers with friendly demeanor to enhance positive guest experience.
  • Demonstrated flexibility by working across multiple stations within the prepared foods department as needed.

Overnight Stocker

Whole Foods Market Inc
02.2021 - 06.2024
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.

Cashier, Stocker, Maintenance

Live Oak Supermarket
01.2018 - 02.2022
  • Worked effectively in fast-paced environments.
  • Participated in maintenance and operation of structural shop.
  • Processed bilingual transactions efficiently, ensuring customer satisfaction and accurate cash handling.
  • Resolved customer issues promptly, maintaining high satisfaction levels.

Cook, Server

Sunshine Villa
01.2017 - 06.2017
  • Managed multiple tables efficiently during peak hours, optimizing workflow and minimizing wait times.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Collaborated with management to optimize kitchen workflows and reduce preparation times.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

High School Diploma -

Santa Cruz High School
Santa Cruz, CA

Skills

  • Heavy lifting
  • Pallet jack operation
  • Cash handling
  • Customer service excellence
  • Fluent bilingualism
  • Kitchen equipment operation and maintenance
  • New hire training
  • Cleaning and organization

Certification

  • Forklift Workshop for Construction
  • Regional Occupational Program Culinary Arts
  • California Food Handlers Course
  • BLS Certificate
  • Personal Care Assistant Completion

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Prepared Foods Team Member

Whole Foods Market Inc
06.2024 - 09.2025

Overnight Stocker

Whole Foods Market Inc
02.2021 - 06.2024

Cashier, Stocker, Maintenance

Live Oak Supermarket
01.2018 - 02.2022

Cook, Server

Sunshine Villa
01.2017 - 06.2017

High School Diploma -

Santa Cruz High School

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Arturo Guerrero Martinez