Arturo gonzalez
Los Angeles
Summary
Dynamic Revenue Specialist with a proven track record at Stevens Global Logistics, excelling in revenue analysis and cash flow monitoring. Expert in generating insightful financial reports while delivering exceptional customer service. Successfully identified revenue opportunities, enhancing billing management and fostering strong client relationships to drive business growth.
Overview
23
23
years of professional experience
Work History
Revenue Specialist
Stevens Global Logistics
Redondo Beach
03.2002 - 06.2025
- Analyzed customer data to identify opportunities for increasing revenue.
- Maintained up-to-date records on billing activities including adjustments, refunds, credits.
- Generated weekly, monthly, quarterly reports on outstanding invoices and collections status.
- Managed cash flow by monitoring incoming payments versus outstanding invoices.
Customer Service Representative
Stevens Global Logistics
Redondo Beach
03.2002 - 06.2025
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Developed strong relationships with customers by providing personalized assistance and support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved customer complaints promptly and efficiently.
Education
High School Diploma -
Schurr High School
Montebello, CA06-1984
Skills
- Revenue analysis
- Billing management
- Cash flow monitoring
- Financial reporting
- Data analysis
- Customer service
Languages
Spanish
Native/ Bilingual
Timeline
Revenue Specialist
Stevens Global Logistics
03.2002 - 06.2025
Customer Service Representative
Stevens Global Logistics
03.2002 - 06.2025
High School Diploma -
Schurr High School
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