
I have hands-on experience with pharmacy software, like Kroll, and am able to navigate through prescription processing and stock management seamlessly. My objective is to become a member of a dynamic pharmacy environment, supporting professionals to deliver high-quality patient care.
• In collaboration with the pharmacist, regularly reviewed inventory levels to maintain appropriate stock, ensuring fast-moving medications were readily available while managing slower items to reduce waste
• To support uninterrupted patient care, prepared blister packs and repeat prescriptions ahead of schedule, while also following up with patients to address any changes, requests, or concerns excluded clinical inquiries
• Maintained strict adherence to the Alberta Pharmacy Code of Ethics by staying informed on policy updates and working closely with the pharmacist to ensure all practices met current standards
• Kept up-to-date with coverage policies and insurance procedures, regularly reviewing changes to ensure accurate processing and support for patient needs
• Worked alongside the pharmacist and other team members to communicate with healthcare professionals, insurance providers, and other pharmacies, helping resolve billing issues, special authorization requests, and other concerns efficiently
• Processed medication returns to distributors under the supervision of the pharmacist, ensuring proper documentation and compliance with pharmacy protocols