Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Machine Learning Courses
Timeline
Generic

Artyom Piloyants

Bradford,ON

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Technical Assistant

Aurora Cannabis Inc.
04.2022 - Current
  • Gathered, organized and distributed technical documentation.
  • Provided technical guidance and support to team members.
  • Updated supervisor on status of projects.
  • Performed minor maintenance and repair on malfunctioning computer equipment.

Team Member

Aurora Cannabis Inc.
02.2021 - 04.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Team Member

Aurora Cannabis Inc.
09.2019 - 02.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.

Insurance agent

American Income Life
12.2018 - 05.2019
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.

Concierge

Bell National Hosting
02.2016 - 01.2017
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.

Security Guard

Manulife
02.2016 - 01.2017
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.

Education

Plant Production and Facility Management Certificate -

Kwantlen Polytechnic Universit

Horticulture Certification (IN PROGRESS) -

University of Guelph

OMVIC Certification - OMVIC

Georgian College of Applied Arts And Technology
Barrie, ON
11.2023

Certificate - Network Administrator Technician

Metro College
789 Don Mills Rd. #500, Toronto, ON M3C 1T5
11.2019

Skills

  • Microsoft Office 2010
  • Excellent knowledge of tools used in the facility and BCAs to prevent pests and disease of plants
  • Excellent analytical, mathematics and problem-solving skills
  • Excellent use of Internet as a research and communication tool
  • Database Management
  • Teamwork skills: able to work with people of any variety of ideologies and backgrounds
  • Ability to work under high-pressure and tight deadlines without losing focus
  • Outgoing with effective organizational and time management skills
  • Effective communication both orally and written in English
  • Excellent intrapersonal skills and effective team member, who is comfortable in leading or collaborating and keeping the atmosphere live and entertaining
  • Excellent ability to recognize unsafe conditions and practices and make corrections to prevent injuries and product loss

Certification

  • Plant Production and Facility Management Certificate
  • Pesticide Certified
  • In House Training SME (Subject Matter Expert)

References

Nick Morley, Coordinator, Cultivation, (647) 669-2664, Nick.Morley@auroramj.com Paul Laforet, Supervisor, Packaging, (289) 395-0641, Paul.Laforet@auroramj.com Patrick Driscoll, Coordinator Cultivation, Patrick.Driscoll@auroramj.com

Languages

Russian
Native or Bilingual

Machine Learning Courses

Online courses designed to teach anyone at any level, fast and effectively. Provides a number of intuitive labs to complete through online resources.

Timeline

Technical Assistant

Aurora Cannabis Inc.
04.2022 - Current

Team Member

Aurora Cannabis Inc.
02.2021 - 04.2022

Team Member

Aurora Cannabis Inc.
09.2019 - 02.2021

Insurance agent

American Income Life
12.2018 - 05.2019

Concierge

Bell National Hosting
02.2016 - 01.2017

Security Guard

Manulife
02.2016 - 01.2017

Plant Production and Facility Management Certificate -

Kwantlen Polytechnic Universit

Horticulture Certification (IN PROGRESS) -

University of Guelph

OMVIC Certification - OMVIC

Georgian College of Applied Arts And Technology

Certificate - Network Administrator Technician

Metro College

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Artyom Piloyants