Summary
Work History
Education
Skills
Languages
Certification
Timeline
Receptionist
Artiom Dicov

Artiom Dicov

Chisinau,Moldova

Summary

A highly qualified professional with over 22 years of experience in banking, finance, and IT solution implementation, including seven years in investment management. Brings three years of expertise in leading teams and managing projects of varying complexity. Possesses seven years of experience as a Business Analyst, specializing in solution development and implementation, team leadership in the financial, energy, and e-commerce sectors, and modernizing systems while maintaining strong stakeholder engagement. Additionally, he holds seven years of asset management experience, encompassing the identification and evaluation of investment opportunities, financial analysis, and the development of models and forecasts for current holdings and prospective investments. Known for a clear communication style and the ability to distill complex data concepts into concise, actionable insights.

Work History

Delivery Manager

Grid Dynamics
Chisinau, Moldova
05.2024 - Current
  • Partner with executive stakeholders and client leadership to align delivery strategy with business objectives, ensuring successful execution across multiple engagements and accounts.
  • Oversee organizational structures of ~100 engineers, driving professional growth, performance excellence, engagement, and team wellbeing across distributed locations.
  • Manage several client accounts simultaneously, owning relationship management, delivery governance, business development support, KPI achievement, and financial performance.
  • Own financial outcomes including revenue growth, gross margin optimization, utilization, and headcount scaling aligned with company targets in key delivery regions.
    Lead end-to-end delivery lifecycle: scope definition, roadmap planning, execution oversight, release governance, and risk management across complex programs.
  • Direct cross-functional teams (engineering, product, QA, BA, DevOps) while mentoring team leads and enabling scalable leadership structures.
  • Drive internal and external hiring initiatives: sourcing top talent, participating in interviews, negotiating offers, supporting staffing strategy, and ensuring strong onboarding outcomes.
  • Manage country-wide internship programs, including hiring, development frameworks, mentoring structures, and conversion negotiations to full-time roles.
  • Contribute to company-wide process evolution, operational culture, and strategic initiatives aimed at improving delivery maturity and organizational effectiveness.
  • Introduce and optimize internal processes, reporting frameworks, and governance practices to improve efficiency, productivity, and transparency.
  • Facilitate adoption of AI tools and intelligent agents across teams by leading workshops, internal presentations, and knowledge-sharing initiatives to enhance engineering productivity.
  • Oversee incident management, escalation handling, and continuous improvement initiatives to maintain delivery stability and operational excellence.
  • Build and maintain strong team culture through mentorship, structured feedback, and leadership support during high-pressure delivery phases.

Delivery Manager / System Analyst

Grid Dynamics
Chisinau, Moldova
04.2022 - 03.2024
  • Working with the client (stakeholders) to meet their needs and expectations.
  • Planning and scheduling the delivery process, including defining scope, milestones, and timelines.
  • Making strategic decisions that help ensure the implementation of initiatives.
  • Monitor productivity, outputs, day-to-day progress of a project, and control the pace of software delivery during the whole development phase.
  • Identifying and managing risks to the delivery, including developing contingency plans to mitigate potential issues.
  • Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews.
  • Preparing reports, manuals, and other documentation on the status, operation, and maintenance.
  • Leading a team of up to 13: 3 Java engineers, 4 UI engineers, 4 QAs, 1 architect, and 1 business analyst.
  • Building and maintaining a friendly, open atmosphere of collaboration.
  • Hosting daily and weekly team meetings, as well as regular 1:1 meetings with each team member.
  • Providing guidance and mentorship to team members to ensure that they have the skills and support they need to complete their tasks.
  • Onboarding new members, hosting introductory meetings, and ensuring a timely and painless transition.
  • Coordinating a cross-functional team, consisting of GD, the client’s engineers, a total of up to 20 engineers, BAs, and QAs.

Business System Analyst

Agile Partners
11.2021 - 03.2022
  • Company Overview: Startup, focused on creating a global single shared platform purpose-built to power instant cross-border payments.
  • Leading and constructing in-depth analysis of business requirements, comparing results versus business goals, uncovering areas for improvement, developing optimization strategies.
  • Documenting and communicating the analysis results, insights, and plans to cross-functional team members and management.
  • Working closely with clients, technicians, and managerial staff.
  • Drafting epics and user stories to ensure alignment among stakeholders.
  • Organizing epics, user stories, drafting flow diagrams or other insights to help developers understand requirements.
  • Working with UX/UI engineers to develop wireframes or sample web and mobile screens that tie requirements and user stories together with UX/UI.
  • Examining QA test cases to be sure they’re consistent with expectations of product features.
  • Managing projects, developing project plans, and monitoring performance.
  • Startup, focused on creating a global single shared platform purpose-built to power instant cross-border payments.

Investment Analyst

Chris Raper & Associates of Raymond James Ltd
01.2015 - 11.2021
  • Company Overview: Wealth management and cross border financial advisory services.
  • Search for and analysis of new investment opportunities.
  • Financial analysis of companies listed on U.S. and Canadian stock markets.
  • Reviewing management and corporate culture.
  • Building financial models and forecasts for existing holdings and for potential prospects.
  • Tracking macroeconomic indicators.
  • Development of screening and data mining tools, inducing fully automated solutions.
  • Development of analysis scripts, model forecasting and predictions using VBA and R.
  • Wealth management and cross border financial advisory services.

Business Analyst

FBS Group
11.2013 - 11.2018
  • Company Overview: Automation of loan origination and debt collection processes. Development of web portals and mobile wallet applications. Development of tools that provide reporting, decision making, and business intelligence capabilities.
  • Managing the creation and implementation projects of automated bank systems.
  • Leading development teams from pre-project analysis until the project handover.
  • Development and implementation of automatic unit test procedures.
  • Representing the company and its products on various platforms, including international conferences.
  • Pre-sales activity, organization and holding of presentations and workshops with clients.
  • Automation of loan origination and debt collection processes. Development of web portals and mobile wallet applications. Development of tools that provide reporting, decision making, and business intelligence capabilities.

Head Economist

Banca de Economii S.A.
11.2013 - 11.2018
  • Company Overview: Consumer lending, corporate lending, leasing, mortgage.
  • Supervision of Bank’s lending activity.
  • Monitoring Bank’s loan portfolio quality.
  • Record-keeping of lending operations.
  • Internal and external reporting.
  • Implementing and managing automated banking systems.
  • Consumer lending, corporate lending, leasing, mortgage.

Education

Master - Financial and Banking Management

Academy of Economic Studies of Moldova
01.2008

License - Finance and Insurance

Academy of Economic Studies of Moldova
01.2007

Skills

  • pl/sql
  • Java
  • JavaScript
  • HTML
  • CSS
  • VBA
  • Windows
  • Linux
  • Selenium WebDriver
  • MySQL
  • Oracle
  • Microsoft DevOps
  • Jira
  • Balsamiq
  • InVision
  • MS Visio
  • Drawio

Languages

Russian
First Language
English
Proficient (C2)
C2
Romanian
Advanced (C1)
C1
French
Upper Intermediate (B2)
B2

Certification

  • 2024 - CFA Institute Investment Foundations certification
  • 2024 - Professional Scrum Master I certification

Timeline

Delivery Manager

Grid Dynamics
05.2024 - Current

Delivery Manager / System Analyst

Grid Dynamics
04.2022 - 03.2024

Business System Analyst

Agile Partners
11.2021 - 03.2022

Investment Analyst

Chris Raper & Associates of Raymond James Ltd
01.2015 - 11.2021

Business Analyst

FBS Group
11.2013 - 11.2018

Head Economist

Banca de Economii S.A.
11.2013 - 11.2018

Master - Financial and Banking Management

Academy of Economic Studies of Moldova

License - Finance and Insurance

Academy of Economic Studies of Moldova

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Artiom Dicov