Artin Kaveh
Ottawa,ON
Summary
Dedicated and results-oriented professional with a proven track record of excellence in customer service and team leadership roles. Highly skilled in coffee preparation and beverage service, with a keen eye for detail and a commitment to delivering exceptional quality. Adept at managing high-volume environments and maintaining a calm demeanor under pressure. Strong interpersonal and communication abilities, fostering positive relationships with colleagues and customers alike. Demonstrated expertise in cash handling and inventory management, ensuring accurate transactions and efficient operations. Committed to fostering a supportive and respectful work environment, valuing teamwork, diversity, and collaboration to achieve shared goals.
Overview
4
4
years of professional experience
Work History
Packing Supervisor
Obasan
03.2023 - 03.2024
- Ensured accuracy of product labeling, weighing and bar-coding
- Managed inventory, order fulfillment, and quality control processes to ensure efficiency and accuracy
- Inspected finished products prior to packaging to ensure quality standards were met
- Effectively participated in the regular unloading of heavy containers, ensuring adherence to safety protocols and proper handling procedures
- Coordinated with other departments to ensure efficient workflow processes
- Collaborated with supervisors from other departments in order to coordinate efforts between teams working on common projects
- Drove overall performance by completing work orders on time
- Assembled finished product for shipment by packing, crating, loading and securing items
Supervisor
Levi's
11.2022 - 03.2023
- Maintained precise cash handling procedures in accordance with company policies, ensuring accuracy and adherence to established protocols
- Established and enforced clear goals to keep employees working collaboratively
- Complied with company policies, objectives and communication goals
- Successfully met and exceeded sales targets consistently, demonstrating strong determination and a proactive approach to achieving results
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions
Merchandiser
Hudsons bay
08.2022 - 03.2023
- Initiated friendly conversation with customers to determine level of assistance required
- Stocked shelves and supplies and organized displays to focus customer attention on specific items
Barista
V Cafè
Shiraz
11.2019 - 05.2022
- Prepared and served coffee, espresso drinks, blended coffees, and teas with precision and attention to detail, ensuring exceptional quality and customer satisfaction.
- Demonstrated exceptional poise and professionalism during high-volume periods and special events, effectively managing customer flow and maintaining a welcoming atmosphere.
- Collaborated closely with kitchen staff to coordinate orders, stay informed about item availability, and provide accurate wait time estimates to customers.
- Exhibited strong communication skills by promptly and accurately taking orders, calculating charges, issuing table checks, and processing payments, resulting in smooth and efficient transactions.
- Maintained a comprehensive understanding of menu items, including ingredients and preparation methods, enabling personalized recommendations and efficient service.
- Implemented strategic inventory management techniques by establishing and adjusting ordering parameters, optimizing stock levels, and minimizing waste.
Education
Associate of Science - Interactive Media Web Design
Algonquin College
Ottawa, ON01.2025
Skills
- Cash Handling
- Opening and closing duties
- Team Player
- Active listener
- Espresso machine operation
- Effective selling techniques
- Inventory Management
- Quality control protocols
- Pricing and shelf labeling
- Customer Service-Oriented
Languages
English
Full Professional
Timeline
Packing Supervisor
Obasan
03.2023 - 03.2024
Supervisor
Levi's
11.2022 - 03.2023
Merchandiser
Hudsons bay
08.2022 - 03.2023
Barista
V Cafè
11.2019 - 05.2022
Associate of Science - Interactive Media Web Design
Algonquin College