Artierra M. Nieto
Sacramento,CA
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Raystone Inc
11.2018 - Current
- Leasing and marketing vacant units
- Experience in Excel
- Experience with Microsoft Word
- Experience with Outlook
- Accepting and depositing rent checks
- Experience with Onsite
- Experience with Yardi
- Submitting and completing maintenance requests
- Customer service over the phone, in-person, and through email
- Assisting the community manager with tasks
- Creating and posting 3 day notices
- Craving lease agreements
- Act as active manager when the community manager is out
- Guild prospects through tours of vacant
- Schedule vendors when needed
- Stay updated on Fair Housing Laws
- Assist all residents and guests
- Experience with CalHFA units
- Experience with SHRA vouchers and SHRA inspections
- Submit weekly reports
Customer Service Representative
Orchard Supply Hardware
12.2015 - 11.2018
- Handle and distribute cash to and from registers
- Audit registers and return drawer
- Answer and redirect all incoming phone calls
- Handle customer returns and exchanges
- Fill out customer orders and workshop forms
- Clean and maintain the front of the store
- Promote and sign-up new member for club membership
- Meet and greet customers in a friendly fashion
- Put away inventory and rotate food goods
- Manage and assist cashiers
- Be a back-up Cashier
- Rent out carpet cleaners and additional equipment for cleaners
- Assist with opening and closing the store
- Make copies and file paperwork
Student Office Assistant
Center High School
08.2012 - 12.2013
- Answer and redirect phone calls
- Greet and assist the public
- Supported administrative staff with data entry tasks, maintaining accurate records of student information.
- Assisted with event planning and execution, resulting in successful campus events and increased student participation.
- Completed clerical tasks such as filing, copying, and distributing mail.
Education
Social Psychology
American River College
01.2017
High School -
Center High School
01.2014
Skills
- Sales/ Marketing
- Retail
- Team leadership
- Problem-solving
- Detail oriented
- Time management
- Excellent computer skills
- Conflict resolution
- Yardi
- Team building
- OnSite
- Customer relationship management (CRM)
- Marketing
- Excel
- Verbal and written communication
- Money handling
Timeline
Assistant Manager
Raystone Inc
11.2018 - Current
Customer Service Representative
Orchard Supply Hardware
12.2015 - 11.2018
Student Office Assistant
Center High School
08.2012 - 12.2013
High School -
Center High School
Social Psychology
American River College
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