Arthur Wise
Grass Valley
Summary
Dependable leader with 10 years of experience supervising and delegating tasks for highly effective teams. Supports tactical operations with extensive knowledge in firearms, Firefighting, leadership, management, First Aid/ CPR, Safety and intelligence. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking any entry-level opportunities to expand skills while facilitating company growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Patient Service Technician
Horizon Oxygen And Medical Equipment
Colfax, CA
10.2024 - Current
- Coordinated patient equipment delivery and setup, ensuring timely service and customer satisfaction.
- Demonstrated correct operation of DME care and usage to on-site medical personnel at Facility.
- Managed inventory of medical supplies, optimizing stock levels for efficient operations.
- Trained new staff on equipment handling and safety protocols, enhancing team competency.
- Assisted patients with equipment troubleshooting, providing effective solutions to improve usage experience.
- Collaborated with colleagues to maintain and upkeep office and warehouse to provide clean and organized environment.
- Maintained safe work environment and adhered to company policy.
- Provided exceptional customer service while answering phone calls for dispatching and directing inquiries to the Drivers for that area.
- Ensure Eta where meet in a timely maner, as well working with management to ensure budget and over time goals are meet.
- Maintained and repaired durable medical equipment in the broken zone to ensure optimal functionality for patient use.
- Conducted regular inspections and preventative maintenance on equipment to enhance safety compliance.
- Maintained the dirty zone, ton Keep all DME in service
- Improved patient satisfaction by providing accurate and timely delivery of DME equipment.
- Installed and calibrated the True cameras devices now in vans.
- Assisted and reach out to management for further experience and or training to better my skills and knowledge. MIA meetings or end of the week meetings
- Conducted routine vehicle inspections to maintain operational efficiency and safety standards. as well as keeping van clean and presentable.
- Managed route planning to optimize travel time and reduce fuel consumption.Maintained accurate logs of deliveries, mileage, and vehicle maintenance activities.
Firefighter/11 Bravo Infantryman
California State Guard
Penn Valley, CA
04.2022 - 10.2024
- Informed and educated local community members about fire prevention and safety.
- Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.
- Operated pumps connected to high-pressure hoses.
- Stayed in close contact with dispatchers to obtain and relay current information about fire status, supplies and personnel.
- Organized fire caches and positioned equipment for most effective response at emergency calls, which resulted in quicker action times.
- Rescued fire victims and administered emergency medical aid.
- Patrolled burned areas to locate and eliminate hot spots.
- Protected public in emergency situations by responding to variety of calls such as Fires medical aid vehicle accidents.
Firefighter
Rough And Ready Fire Department
Penn Valley, CA
06.2019 - 02.2022
- Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
- Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Checked hoses and breathing masks after fire calls to determine proper functionality.
- Answered emergency situations and assessed conditions to contain fires, assist victims and prevent escalation.
- Administered emergency treatment and medical care to people injured in accidents and fires.
- Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
- Informed and educated local community members about fire prevention and safety.
- Trained continuously to maintain required physical fitness for demanding work.
Parts Sales Manager
AutoZone
Grass Valley, CA
09.2020 - 12.2021
- Inspired team members to top sales and service performance and engagement, cultivated exceptional passion to meet customer needs and achieved unprecedented staff retention.
- Managed knowledgeable and professional 4 member parts sales team that delivered right parts to customers quickly and secured great deals on top-quality out-of-stock parts.
- Monitored performance targets and sales metrics of sales team to monitor productivity.
- Developed and met budgets, exceeded sales performance targets and spearheaded and implemented strategies that improved sales and customer satisfaction.
- Launched cutting-edge inventory management system and maintained precise parts tracking.
- Analyzed productivity reports, discussing with senior management at sales meetings.
- Analyzed market demand to understand parts needs and collaborated with colleagues and vendors to beat competition and boost availability of present and future parts and materials.
Heavy Equipment Lead Operator
Waste Managment
Grass Valley, CA
01.2018 - 12.2021
- Performed pre-shift and post-shift equipment inspections and accurately completed reports to support company policy.
- Employed heavy equipment operation best practices resulting in minimal complaints or incidents.
- Kept equipment fueled and ready for immediate use to support scheduling demands.
- Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
- Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
- Loaded both raw materials and finished components to support manufacturing and production processes.
- Inspected and replaced worn vehicle parts to maintain safety and longevity.
- Conducted periodical safety, maintenance or servicing checks to verify proper functioning of equipment.
Volunteer Firefighter/paid Call
Peardale Chicago Park Fire
Chicago Park , CA
01.2010 - 12.2015
- Trained continuously to maintain required physical fitness for demanding work.
- Answered emergency situations and assessed conditions to contain fires, assist victims and prevent escalation.
- Held nozzles and directed streams of fog, chemicals or water to combat fires.
- Controlled and extinguished fires using manual and power equipment.
- Communicated with other firefighters and emergency personnel to relay observations, equipment needs and other relevant information.
- Ascended and descended ladders, stairs and ramps in smoke-filled areas.
- Responded immediately to alarms for fires, vehicle accidents and other emergency situations.
- Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
Education
High School Diploma -
Nevada Union High School
Grass Valley, CA06.2010
Firefighter 1 -
R.O.P Fire Science
Grass Valley, CA06.2010
Skills
- Team Leadership
- Event Sequencing
- Offensive and Defensive Combat Operations
- Physical Fitness
- Personnel Mentoring
- Reviewing Records
- Teamwork and Loyalty
- Managing Safety Gear
- Safety Protocols
- Coordinating Training
- Computer Skills
- First Aid/CPR
- Fire Suppression Work
- Weather Condition Assessment
- Apparatus Maintenance
- Fire Suppression Tactics
- Public Assistance and Support
- Employee Development
- Operations Oversight
- Team Building
- Problem Resolution
- Verbal and Written Communication
- Employee Coaching and Motivation
- Staff Training
- Project Planning
Certification
- IS-2200, IS-915, IS-907, IS-800.D, IS-706, IS-700B, IS-520, Q0426, Q0466, IS-200.C, IS-100.C, IS-75, IS-42.A, IS-29.A, IS-19.22, IS-00005.A
- Adult, child and Baby First Aid/CPR/AED
- S-110,S-130,S-190,L-180,S134
- Hazmat FRO/Decon
- Defensive Driver Training
- EPA Freon Free- Technician Type 1 and 2
- Job Readiness / Management Class
Timeline
Patient Service Technician
Horizon Oxygen And Medical Equipment
10.2024 - Current
Firefighter/11 Bravo Infantryman
California State Guard
04.2022 - 10.2024
Parts Sales Manager
AutoZone
09.2020 - 12.2021
Firefighter
Rough And Ready Fire Department
06.2019 - 02.2022
Heavy Equipment Lead Operator
Waste Managment
01.2018 - 12.2021
Volunteer Firefighter/paid Call
Peardale Chicago Park Fire
01.2010 - 12.2015
High School Diploma -
Nevada Union High School
Firefighter 1 -
R.O.P Fire Science