Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Certification
Work Availability
Quote
Timeline
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Arthur Uwakwe

Arthur Uwakwe

Newmarket,ON

Summary

An experienced IT Support Specialist with a diverse skill set in hardware maintenance, inventory management, data analysis using Excel and Power BI, Microsoft Office 365, computer and mobile device troubleshooting, fraud and spamming detection, social media content management, and help desk support. Highly knowledgeable in the Oil and Gas industry, with expertise in lubricant distribution and business relations. Skilled in remote desktop administration, staff orientation, and installation of anti-virus software. Adept at improving business operations by transitioning from analog to digital methods, implementing CCTV surveillance, and staff attendance systems. Passionate about charity and volunteering in the local community. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT Level position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Director of Information and Business Relation

Ultimec Nigeria Limited
Enehren Road, Warri Delta State, Delta State.
08.2016 - Current

• Negotiated a successful deal with Time Ceramics Benin City(Biggest tiles Company in Nigeria), Gold Crown Ceramics Ogun State, and Road Mech Engineering Sagamu Ogun State to supply Shell Mysella LA 40 gas turbine lubricants, Mobil Delvac 15W40, MS15W40, Mobil Super 15W40, and hydraulic lubricants Mobil LT 24,25, and Total Nigeria Plc lubricants in Delta State, resulting in sales of over 5000 drums.

• Digitized sales and stock taking systems to improve efficiency and reduce theft.

• Installed a 16-channel CCTV and DVR to monitor activities and improve productivity.

  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.

General Manager, 2016-2018

• Provided IT support and managed social media marketing for the company.

  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Applied effective time management techniques to meet tight deadlines.
  • Identified issues, analyzed information and provided solutions to problems.

• Expanded the company's reach in lubricant distribution, resulting in increased revenue.

• Implemented staff attendance systems using Face ID and thumb recognition.

  • Volunteered at local community organizations, providing assistance with day-to-day operations

Government Intern

National Youth Service Crp, Lower River NigerBasin
Tanke Ilorin,, Kwara State
06.2015 - 07.2016

-Provided IT support and troubleshooting for computer and mobile devices.

-Conducted hardware maintenance and assisted with software installation.

  • Proofread and edited documents for accuracy and grammar.
  • Increased customer service success rates by quickly resolving issues.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Helped with research assignments, presentation design and various administrative tasks.
  • Volunteered to help with special projects of varying degrees of complexity
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events

IT Support and Remote Desktop Administrator

Nigeria Gas Company, (NNPC Subsidiary)
Ekpan, Uwvie , Delta State
11.2010 - 05.2011

• Provided IT support, remote desktop administration, and hardware maintenance.

• Assisted in a once-in-four-years stock and inventory taking, which involved manual documentation.

• Upgraded Windows Server from 2003 to 2007.

• Installed Kaspersky anti-virus software in over 300 Dell desktop computers.

  • Proven ability to develop and implement creative solutions to complex problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

B.Eng - Information And Communication Engineering

Covenant University
Km10 Sango Ota. Ogun State.
06.2015

Skills

  • Hardware maintenance
  • Teamwork and Collaboration
  • Inventory management
  • Data analysis using Excel and Power BI
  • Microsoft Office 365
  • Computer and mobile device troubleshooting
  • Fraud and spamming detection
  • Social media content management
  • Help desk support
  • Remote desktop administration
  • Business relations
  • Anti-virus software installation
  • CCTV surveillance installation
  • Staff attendance systems
  • Dependable and Responsible
  • Active Listening
  • Written Communication
  • Cultural Awareness
  • Self-Motivated
  • Flexible and Adaptable
  • Data Profiling
  • Product Development
  • Data Quality Assurance Processes
  • Data Integrity
  • Database Data Entry
  • Trend Analysis
  • Content Development
  • Developing Partnerships

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 13 staff members.
  • Achieved team work through effectively helping with more team meeting and progress rating and follow up on customer needs.
  • Documented and resolved staffs complains which led to more projectivity
  • Collaborated with team of 35 workers in the development of celebrating of Wedding and Birthday Celebrations increased productivity and happy environments
  • introduced a half pay 6 monthly maternity leave for Mothers and 3 months for men

Affiliations

  • Rotary International

Certification

  • Data Analytics and Business intelligence , Dataluem - 6months

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Whether you think you can or whether you think you can’t, you’re right!
Henry Ford

Timeline

Director of Information and Business Relation

Ultimec Nigeria Limited
08.2016 - Current

Government Intern

National Youth Service Crp, Lower River NigerBasin
06.2015 - 07.2016

IT Support and Remote Desktop Administrator

Nigeria Gas Company, (NNPC Subsidiary)
11.2010 - 05.2011

B.Eng - Information And Communication Engineering

Covenant University
Arthur Uwakwe