Arthur Sysoev
Burnaby,British Columbia
Summary
Proven sales associate with a focus on consultative sales and relationship building. Skilled in customer relationship management and negotiation, driving successful transactions and customer loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Karma Vancouver
Langley, BC
10.2025 - Current
- Assisted customers in selecting vehicles based on needs and lifestyle
- Demonstrated vehicle features and benefits to enhance customer understanding
- Coordinated test drives and guided customers through the full purchasing process from inquiry to delivery
- Developed rapport with customers to foster long-term relationships and repeat business
- Collaborated with finance team to facilitate smooth transaction processes
- Followed up with leads and previous clients to maximize conversion rates and customer satisfaction
Sales Associate
Hudson's Bay Company
Vancouver, BC
08.2022 - 10.2023
- Engaged in up-selling techniques that promoted additional products, improving overall customer satisfaction
- Learned product knowledge quickly to provide informed recommendations to customers during interactions
- Adapted to fast-paced retail environment while managing multiple tasks effectively throughout shifts
- Built relationships with customers to encourage repeat business
- Managed returns, exchanges and refunds in accordance with store policy
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
Account Manager
Russkoe Pole
Moscow, Russia
09.2019 - 11.2021
- To provide technical support for the managing director's activities (ordering transportation, tickets; organizing meetings, negotiations; other);
- To participate in negotiations, business meetings, special receptions; to keep minutes and other documents recording the proceedings and documentation of meetings;
- To liaise with enterprises, state bodies, and local self-government bodies to resolve issues outlined by the managing director;
- To organize marketing materials and publications for finding potential clients;
- To receive and distribute incoming mail, as well as to coordinate information within the company and with clients;
Education
Post Degree Business Administration Diploma - Business Administration
Langara College
Vancouver01-2024
Bachelor of Arts - International Relations
Moscow State Linguistic University
Moscow, Russia07-2019
Skills
- Consultative Sales & Needs Assessment
- Lead Qualification & Follow-Up
- Relationship building
- Customer Relationship Management (CRM)
- Objection Handling & Negotiation
- Social Media Marketing (Facebook Marketplace, Instagram, TikTok)
- Content Creation for Vehicle Promotion
- Online Lead Response & Conversion
- Time Management & Multitasking
- Digital Communication (text, email, DM closing)
- High-Ticket Customer Experience
- Microsoft Office / Google Workspace / Trello
Languages
English
Full Professional
Certification
- Automotive Sales License - VSA
Timeline
Sales Associate
Karma Vancouver
10.2025 - Current
Sales Associate
Hudson's Bay Company
08.2022 - 10.2023
Account Manager
Russkoe Pole
09.2019 - 11.2021
Post Degree Business Administration Diploma - Business Administration
Langara College
Bachelor of Arts - International Relations
Moscow State Linguistic University